Angie's List Super Service Award 2016
BBB of Central Ohio A+ Accredited
20:05 29 Jan 18
Furnace went out early morning first thing at 7:30am called warranty to put in work order. 12:00 still had not heard from them so called Pickerington Heating and Cooling appointment was made ASAP. Mike showed up within the hour had fixed and cleaned up and was ready to walk out the door problem solved. Excellent customer service and extraordinary response time.
14:22 22 Jan 18
Carl was very friendly and professional. Very thankful he was able to make it out quickly in the evening on one of the coldest nights this year to have our furnace up and running again. He was very informative and was kind enough to speak to our home warranty agency on the phone to assist in our claim. Thanks, Carl!
20:25 20 Dec 17
Customer service rep Anna is very friendly and upbeat. Its nice to receive reminder calls and courtesy calls from companies I've worked with in the past! Pickerington Heating and Cooling has great employees and a great customer service dept. Anna called me this afternoon to remind me it was time for my yearly maintenance for my furnace, and also told me this service would be at no charge to me since they installed my AC unit over the summer. Thanks Pickerington Heating and Cooling. And thanks Anna for the friendly reminder! Wishing you all a very MERRY CHRISTMAS
22:24 07 Dec 17
James called ahead and arrived at the time he said he would be here. He did an excellent job of explaining everything to me. He worked quickly and efficiently. Before leaving, he made sure that I knew how to work the new thermostat and answered any questions I had. His explanation, along with the 90 day warranty gave me peace of mind that I no longer have to worry about my furnace working properly. I would definitely recommend this company and technician. Thank you!!
14:12 28 Nov 17
I highly recommend Pickerington Heating and Cooling. I had a maintenance check in October and needed a service call in November for a furnace component that had failed over time. I wasn't charged for the follow-up diagnostic, and the technician that came out was incredibly courteous and helpful. Matt quickly diagnosed the problem, walked me through each step of the process, and provided me a with a range of options. He did an excellent job, and will be a repeat customer because of him.
11:00 06 Jul 17
My AC went out on Friday night and Pickerington H&C had a sales tech at my house Saturday morning. He provided a proposal on site and entered order and confirmed installation date for following week. They provided a temporary cooling unit at no cost until the new unit was operating. Later I talked with Kip the owner about energy upgrades and he was extremely helpful. Upgrade price for 95%/SEER 16 was very attractive and did not delay installation. Crew completed work in 6 hours-high quality work. I can not say enough about the entire team at Pickerington H&C. I highly recommend them.
15:10 05 Jul 17
I could not be happier with my experience with Pickerington Heating and Cooling. My AC went out on a really hot day. I called and they were able to get me in very quickly. They were professional and friendly and went had my house cooling down in no time! I was so impressed with the quality of work and the price was more than reasonable. If you need some HVAC work, I highly recommend!
11:43 22 Jun 17
We have been using Pickerington Heating and Cooling for several years. They are always on time, polite, clean and fair. This week our air went out. Turns out it was just a loose wire in our thermostat. They only charged us for the visit...no labor. Love this company
15:30 16 Jun 17
Noah came out this morning and serviced our AC unit. He was so professional and kind and had me laughing at my self for not understanding what "Grossly Overcharged" meant. :} It is not what I thought as it is an AC term. I will for sure ALWAYS use and recommend this company. They diagnosed the problem and fixed it quickly, with a minimal charge. We felt extremely blessed by their kindness to us. Please USE this company you will be so glad you did. Thank you Pickerington Heating and Cooling for your professionalism and wit and kindness to us. Todd and Marsha Zanow
19:09 13 Jun 17
Pickerington Heating and Cooling took great care of us both last winter and this summer, and they did so with amazing customer service. Last winter our furnace was on its last leg. They looked at it the morning I called, and we had a new furnace that evening. To go with this, our air conditioning unit gave out as soon as the first heat wave of the summer hit. When I called, we had someone there that morning and a new unit shortly after. The prices of both were extremely competitive, and actually better than most places I had researched over the past couple years, since I knew the day when they would need replaced was not far away. In short, I highly recommend Pickerington Heating and Cooling. We have been extremely satisfied every step of the way.
16:41 04 Jun 17
Associate Mike Brown came out and was very professional, knowledgeable, and respectful. Told us exactly what they would be doing. We would highly recommend to all.
14:25 02 Jun 17
I've had three absolutely wonderful experiences with this company. Great people, great work. I would highly recommend to anyone!
13:40 02 Jun 17
I had the pleasure of working Mike Brown at Pickerington Heating and Cooling. This company and Mike treated me like gold. The service I received was outstanding - knowledgeable, accommodating, and more importantly, priced below the competition. If you're in need of any HVAC services, this is the place to go!
23:12 21 May 17
Everyone is great and easy to work with from the front office staff up to the owner Kip. They were the best price of all the estimates we got for a new complete system, scheduled the installation within the week, and finished the install in about 5 hours. Overall great experience with this company.
12:16 22 Jan 17
I would like to extend a heart-felt THANK YOU for Pickering Heating and Cooling's excellent service. We have been a customer of theirs from the time the company replaced the heat-pump, after we had purchased our home, fifteen years ago. From the day we purchased the heat-pump up to and through our last service call we have had the best experiences with the company which begins with Joyce (if I remember correctly), with the owner and with the service technicians. Everyone has been friendly - and the techs have always serviced our needs the first time around (only exception is if/when a part needs to be ordered). Again, we want to extend our thanks to all who are employed by Pickerington Heating and Cooling. DAGillenwater
Nikkole Everhart Stancu
13:48 08 Dec 16
Pickerington Heating & Cooling did a fantastic job on our furnace cleaning, tune-up and safety check. Their prices were reasonable and competitive. Their service tech was prompt, professional and thorough. He took the time to explain the work he did and where our furnace efficiency numbers placed before and after service. We've noticed a huge improvement in our furnace's performance. It no longer runs as long as it used to, the house warms up more quickly AND we know it's no longer a safety concern. It's definitely something we're adding to our yearly maintenance list. We know we'll need a new furnace and a/c within the next two years and we'll strongly consider using Pickerington Heating & Cooling for that work. Scheduling is easy and their office staff are pleasant and responsive. Call them today!
19:04 07 Dec 16
A very good company to do business with. Good communication. Arrived on time and called before arrival. Very happy with all service provided. Reasonable prices.
13:02 07 Dec 16
These folks have been great. Our AC went out in the hot summer and they came out and gave us a very good estimate and installed it the very next day. The system is so very quiet and keeps our house so much cooler than before. Their technicians were always right on time and very clean and respectful of my house. We have since had them service the whole HVAC system and again they have been outstanding.
12:30 01 Dec 16
Great Value and customer service compared to the competition. The Technician was on time, he was courteous, efficient, and friendly. Explain in layman terms about the difference in Heat Pump and AC system. His recommendation on what option of service; and professionalism made me feel comfortable and trust in his expertise. I encourage all Pickerington residents to shop local, Thank you.
Based on 7 Reviews
Very happy with our heat pump replacement. Their price beat the competition by over $1400.00. Great customer service as our heat pump went out during 95...
They did such a great job on our system, showed up on time, prices were competitive. I definitely recommend them.
N Norell S.
Pickerington Heating & Cooling did a fantastic job on our furnace cleaning, tune-up and safety check. Their prices were reasonable and competitive. Their...