Angie's List Super Service Award 2018
BBB of Central Ohio A+ Accredited
Catherine Hayford
14:11 18 Nov 20
James came out that afternoon I was so expecting to spend $1000 but no he did a quick repair and it was under $150.00. Very polite and professional they have a customer for life. Thanks so much guys and thanks to my friend Blake who recommended them. Great Choice. Thanks so much.They came out for our winter check up. I love this company they have us for life.
Robert Gruver
01:45 14 Nov 20
Have had nothing but exceptional service from Pickerington Heating & Cooling. They are a trusted caring company. Friendly and experienced technicians!Shane Collins is superb. He was thorough with the checks on our 1999 heating system. He was honest with what he found and explained our options. No pressure at all. We totally trusted his opinion.
Brad Lorenz
22:47 03 Nov 20
Great company. From the estimate to the work being done, good communication and professionalism was always there.Lucas and his crew were awesome and did a great job!I would definitely recommend this business and I will be using them again myself.
Andreaa A.
20:11 21 Oct 20
plumbing system items https://servicezgo.com/plumbing-system-items/
Michael G.
11:34 19 Oct 20
Fantastic service and insightful session. Mark P was absolutely top notch as a person and as our tech! We enjoyed the checkup and felt confident in where...
Drew Stas
00:43 11 Oct 20
This is my first experience with Pickerington Heating & Cooling. They addressed all of my questions and concerns before and after the installation and made sure that I was completely satisfied with the products installed. They had a special offer on a extended labor warranty and maintenance agreement which was very important to me. I am sure that as an authorized Carrier dealer they will continue to provide the quality of service that has earned them the Presidents Award from Carrier the Angie's List Service Award, the A+ BBB rating and well as other customer satisfaction ratings. I am glad that I googled the reviews and chose Pickerington Heating & Cooling. I hope to repost a review in a few years with the same positive comments.
Amanda Mathews
14:19 02 Oct 20
They were very nice even with having to deal with some setbacks with the old set up. Polite, professional, explained everything well. The install looks great and now we will have heat and AC without worry.
tommy fee
19:54 29 Sep 20
Jacob came out and was very professional. He arrived on time and went over with me the options to remedy the issues with my furnace. I felt like he had my best interest at heart and would definitely recommend Pickerington Heating and Cooling to others. Can’t stress enough how pleased I am with the technician and the service he provided.
Terry Haugen
14:55 25 Sep 20
We just had another excellent service call. Mike Brown's attention to detail and dedication to solving the problem along with the clear explanations were top notch. We had a bird nest in our furnace vent. My parents (who live next door) also had the same problem solved by the company the following day. The people at this company truly care about you and your family. I recommend them to anyone who wants great service, great products, and the best in the business people.
patrick gentile
14:27 17 Sep 20
From start to finish it was pure customer service. Every person that I dealt with had the attitude that they loved the company and was happy doing what they were doing; which is rare these days. Everyone was as knowledgable as ever in that industry. Especially Isaiah; he knew that system inside and out and could explane to me in laymens terms so that I could understand exactly what was happening and when. Plus...I think we got a smokin' deal on a new furnace! I would highly recomend them to anyone. Local company that done extreamly well and deserves all the best of luck in the future.
Jeannette s Semones
16:21 16 Sep 20
The tech was very polite and professional. He did a thorough job!
David Jolley
22:00 15 Sep 20
On time; technician was pleasant and did a thorough job on our 10 year old furnace and AC system.Highly recommended.
Jeff Karczewski
22:29 13 Sep 20
Jacob was phenomenal. Highly recommend this company!
Kimberly Weaver
16:37 07 Sep 20
Jake was very prompt and professional as he helped us through the issues with our AC - explaining everything and answering all our questions.
S M
00:22 03 Sep 20
It went very well--quick to come to house to diagnose issue. A few days latter to install. Install was very easy-they did a very good job. Only been running a few days so far so good. Even helped me set up sensors for my ecobee. I would recommend at this time. Had to replace a 2003 furnace and ac. Price was where it should be--easy finance option. Thanks!
Jennifer Pantelopoulos
13:08 25 Aug 20
Jacob was on time, polite and courteous. Followed Covid safety protocol. Jacob explained exactly what needed to be fixed and once I understood the problem he fixed it very quickly, made sure all the readings were correct and everything was up and working again. Great experience! Very fast.
Wes Jones
23:01 13 Aug 20
Great job on the furnace inspection and maintenance. The technician was professional and explained the service to be performed. Great price as well.Another great service call to repair my very old air conditioner. Saved me the replacement for one more season.
Cody Hokans
13:59 13 Aug 20
They came to look at my broken AC very quickly in their busiest season. Very helpful and honest detailing the options available of repair vs. replace, didn't feel like there was any pressure or salesmanship. Ended up replacing the whole unit because it was very old and they did great work.
Ashley F.
15:51 12 Aug 20
I can't say enough good things about my experience with Pickerington Heating & Cooling, especially specific to Randall. When my AC stopped working during...
Melissa Darby
20:20 09 Aug 20
Jacob arrived within the early part of the service window estimate. He wore a mask and shoe coverings and was very professional and friendly. He got to work on the problem right away, and used the service notes from the company’s last visit to guide him directly to the problem. All was fixed within a half hour or less. They are a great company with dependable And professional technicians. I highly recommend getting a service plan through them!
Emily Wright
18:16 05 Aug 20
We’ve used Pickerington Heating & Cooling since we moved here 4.5 years ago. It was time to replace the entire AC and we are happy with our choice! The system is AWESOME, but the service we receive from their entire staff is second to none! The servicemen that came out were punctual, professional, and polite...in another “p” word, PERFECT! Thank you!
Marianne Krebs
22:17 31 Jul 20
We had a fantastic experience from the get go with 5 Star ~ Pickerington Heating & Cooling from Jacob McDougal explaining all about the air conditioner and furnace. He was very nice and knowledgeable. The 3 CS Representatives Anna, Bobbi and Marisa all 3 ladies were so pleasant, nice and knowledgeable!! They took the time to answer all of our questions. Marisa took the time to write a nice thank you note... The installers were so very nice and professional and took the time to explain everything to us. They also were on time and very efficient. I would highly recommend 5 Star ~ Pickerington Heating & Cooling
Jeff Farquhar
18:20 29 Jul 20
Cannot say enough about our experience. From getting a quote the day I called to delivering a portable AC unit next day so we could sleep comfortably in this heat to a completed install three days later. WOW does not cover it. I would and will continue to promote these folks.
Billy Blackburn
19:45 28 Jul 20
I needed a 3.5 Ton a/c unit as my old one with R22 was leaking and could not be fixed per another repair company. I hired Pickerington air as my neighbors daughter recommended them and their price was better than the company I was using. They were able to get a new unit installed the next day and the two young men were prompt, courteous, and professional in their work.I am pleased with my experience and would recommend Pickerington air to anyone who needs a new a/c unit.
Erika Madvid
19:22 25 Jul 20
We met with Mike today to go over a purchase of a new ac unit. He was super friendly, professional and answered any and all questions!!He went over all options and gave us with the best deal possible!We get our new unit Tuesday and I cant wait!! Thank you
Jeffrey Butter
14:41 24 Jul 20
Isiah our technician was on time, professional and courteous and knowledgeable! He had the problem diagnosed quickly and even with having to leave to get the part had us back up and running in 1 1/2 hours. We are very pleased with our service!
Christine Mattox
21:45 20 Jul 20
It all started with a water main break in my home. My daughter called Five Star and you responded very quickly. It ended up we needed a new air conditioner and furnace. Not sure the first name but last name Beasley came and said we would need a new system. He was really helpful and new his job. When our new units arrived we had the best team of guys their names were David Pace and Bryan Pitt . They were on time and very knowledgeable . They cleaned the area really good when finished. Thank you both for a pleasant experience. Christine Mattox
Theresa Byers
17:17 15 Jul 20
From start to finish, Pickerington Heating & Cooling did a great job of taking care of us. They were quick to set-up our estimate and we had our new system installed within a weeks time. They guys did a great job and now our house is cool again!
Victor A.
10:07 11 Jul 20
I called them on Monday 07/06 and made appointment for Wednesday. Tech showed up and checked everything and discovered fan and motor on top of a/c burnt...
Brandy Davies
15:27 07 Jul 20
We are very happy with the service we got from Pickerington Heating & Cooling. He was on time, very professional, honest and didn’t try to sell stuff we didn’t need. Our house so far is already cooler. Glad we made the call. Thank you for being a reliable company.
Christina Roberts
20:15 06 Jul 20
Can't recommend them enough! We were scheduled quickly and given an estimate that was very reasonable. Our installation went very smoothly and Scott even made sure that we got to borrow portable A/C units prior to it.
David W.
16:40 04 Jul 20
So it's July 4th my house was 81 and climbing. Found this company on yelp. I am very impressed. He fixed my issue that I have had for a while. Was very...
John Brownlee
20:58 01 Jul 20
AC went out during one of the hottest days so far this year. Called late afternoon and they were here the next day by 11:30. Technician Scott was professional and courteous. Had us up and running in no time. Highly recommend this company
Marco Macatangay
17:04 28 Jun 20
From the initial call to set up the appointment to the actual service interaction with Jacob M., they are very professional and personable. Jacob was on time , professional, and courteous. Will be calling them for future A/C and Furnace needs.
Adam Robinson
21:51 27 Jun 20
Solid 5 Star Experience. It was a great learning experience as well. The technician was very professional and answered all my questions in depth and with great detail. Looking forward to working with this this group in the future!
Tom McCann
18:01 27 Jun 20
From the initial service call by Jacob McDougal to the follow up installation of a new air conditioning/furnace unit, the workers were professional, courteous and knowledgeable. They responded immediately to any questions or inquiries. Office staff was also very professional and kind. I would highly recommend them to anyone needing this type of service.
Muntaqima Furqan
13:19 16 Jun 20
The tech, Lee, provided excellent service. In addition to the on-time maintenance call, he noted an important item that was not as yet provided in my service agreement, and called it in while still here. He quoted a discount on a new service agreement. He even gave me a brief history of Pickerington Heating & Cooling! I appreciated his clear communication style, and the fact that he made sure to cover his shoes before coming in my home, recognizing my Muslim faith. Overall, he went the extra mile that makes for great customer service.
Barney Fracas
22:28 09 Jun 20
I had a great experience with Pickerington. The tech that came out to check our system was extremely knowledgeable, professional, and polite. Everything went smoothly and we were able to replace our old a/c unit at a great price.
LaTanya Butler
20:29 25 May 20
Jacob was prompt and courteous. He was very professional and explained things perfectly. I loved the fact that he was HONEST about my AC repairs and gave me my options. Not once did I feel pressured into doing something that I did not want to do. I highly recommend this company!!
Nick Chao
14:03 22 May 20
Pick Heating & Cooling is the only way to go! They are the only heating & cooling service we will use moving forward. Their employees were professional, friendly, on time, super knowledgeable and did great work and completed in a timely fashion. And their price was equally great. I would definitely recommend them to everyone!
Kevin Marchese
13:29 18 May 20
Pickerington Heating and Cooling gets the highest recommendation that I could possibly give. My AC unit was not functioning properly on a very warm Sunday, of which I was having a birthday party for my 8-year old son. They had someone on-site within an hour when I explained my situation. Their service technician (Aaron) was professional, knowledgeable, and kind. He was very thorough in troubleshooting my issue and gave me a detailed explanation of the problem, as well as my options for resolution. The repair was just as efficiently and expertly completed. Thank you!!
Stephen Diltz
14:01 14 May 20
To start with, I got a very good deal on the unit. They were very professional. They had the unit completely installed and running in four hours. I'm very happy with the whole experience!
tiffany youel
14:52 01 May 20
We have used these guys 3x in the last month & each time has been awesome! Workers were friendly, respectful & completed great work! The owner knew we just had twin boys & had his team bring diapers when they arrived! Great company with great people!
Sue Redmond
19:21 22 Apr 20
I know from my own experiences it’s very hard to get professional people to work for you much less to come out to where I live in the boonies. Every single dealing I have had with this company has been beyond five star. I don’t have the time or energy to go over all of the experiences but besides that when we bought a new furnace almost 2 years ago they gave us the best price and my husband at the time had brain cancer and they even prayed for him which meant the world to us.
Chris Siefker
19:16 15 Apr 20
Great Service. Got my furnace fixed up quick. Great techs. Thanks and will definitely use you again when needed.
Elizabeth McNinch
16:42 15 Apr 20
I feel so happy that I made such an excellent choice for my furnace replacement. This company has excellent reviews so I decided to try them. I wanted to then write a review so that others would be comfortable buying from this company. Every interaction has been easy and professional. From the estimate to the installation it has been above and beyond my expectations.
Brad Sheets
01:52 15 Apr 20
this place is a credit to the HVAC field professional and priced fair
Gary J Adam
21:31 08 Apr 20
A perfect day to have our air conditioner serviced. Thank you Scott for the professional job and excellent service.
brandon brumbaugh
18:10 06 Apr 20
Pickerington Heating and Cooling is the only service I will use now. They are very professional, kind, and pleasant to work with. Matt came out and did an estimate. He was very professional and on time. He was very thorough and helpful in making the decision on which unit to get and did not pressure us into anything. David and Cody did the installation of our new AC unit and both were great. They were very punctual, professional, and took pride in their work. I was very pleased with the experience I had with Pickerington Heating and Cooling and will be sure to recommend them to anyone I know.
Michele Caddell
17:49 06 Apr 20
I had a awesome experience when I replaced both my furnace and AC unit. The Salesman , Scheduler and the Technicians we all very professional. The price and financing was great. They arrived on time, protected my home during the install, and installed the new units and cleanup beyond my expectations!!! The explained how the new equipment worked and what to expect. What an awesome experience!! I highly recommend them!
Cameron Kalchert
20:35 03 Apr 20
I signed up for a spring time air conditioning check before summer hits. Our technician, Mark, was very friendly and knowledgeable and answered all of our questions. He ran the check and did a deep clean on our a/c unit. I have used this service before and plan to use them again in the future.
Jerrod Gilmore
00:51 31 Mar 20
We received same-day service at a fair price. The service technician was kind and knowledgeable. Component level repair was completed (did not try to sell an entire assembly) on the same visit because the part was on the truck. We’ll definitely be a repeat customer.
Michaele Tisevich Reynolds
16:40 26 Mar 20
Another great service call by Mike Brown! He got us up and running and even did our spring check up. He made sure to clean out our system thoroughly inside and out. Thanks Mike!
Steve K.
13:13 05 Mar 20
Jeff came out to check on my furnace. Terrific guy very knowledgeable adjusted my humidifier to the right percentage for me. Also going to update my...
Anastasia Gerardi
14:44 03 Mar 20
We’ve been using Pickering Heating & Cooling for years now and cannot rave enough about the company! From general service/maintenance to our most recent experience of an entire system install (duct cleaning, new furnace, new AC unit), each experience has been excellent. Each staff member is caring and professional- as kind as family, they are thorough and clean in their work, and the units are eco-friendly and superior products! I am so excited about the “ecobee” thermostat too :) I would highly recommend this company and will remain a loyal customer for many years to come!
Co Ga
16:33 02 Mar 20
Corey is a consummate profession! Very thorough and personable as well! He always gets me the best deal that is typically 20-30% lower than other industry pros. I’d recommend him to anyone for all HVAC needs!
Love Ieasha
14:19 27 Feb 20
great company. Heat wasn't working. they reached out to me within 15 mins and had someone out with a few hours. the technician was very knowledgeable and professional. The of repair was fair and I'm very happy with the service I received. I definitely recommend.
Danielle Gunder
16:30 18 Feb 20
5 stars just doesn’t seem like enough! We are more than pleased with the experience we had.Our 30 year old furnace finally bit the dust and after seeking out quotes with other companies, Pickerington Heating & Cooling had the best pricing of them all. To make things even better the technicians were prompt and super pleasant/informative.We will be suggesting this company to all our friends/family for their HVAC needs .. and I can guarantee my husband will be using this company in his personal business as well! Thank you!!!
Becky Shaw
22:35 17 Feb 20
Pickerington Heating and Cooling installed a new furnace and air conditioning unit for me last summer when mine went out unexpectedly. They were awesome...installed a new unit and did so in a day, arriving when they said they would and removed the old and installed the new. Today was my winter checkup of my unit and the super nice young man was again here as scheduled, explained everything he was doing and assisted me with locations of where to order my filters and endured the attention of my two puppies. Great work Pickerington Heating and Cooling. I appreciate your dedication to your profession!
Robert Dominy
16:54 15 Feb 20
Very glad to have used them again today. Devin was out, very knowledgeable and cleaned our heater's sensor/igniter. It is working great again.Very glad to have used them again this past summer (you can see my winter post from 2017 below). We were concerned the unit was gone completely as it would not cool at all. They replaced a capacitor, and once fixed it saved us about a degree overall - we did not have to keep it turned up as much. I don't remember when it cooled that good.Winter 2017 for our heater - Very pleased with Matt's expertise and courteousness. He was very knowledgeable and told me a several things about my heater/furnace I did not know. Kip the owner was the only one who responded to my e-mails via Yelp the same evening I needed help with my heater/furnace, and Toni ensured that my appointment was scheduled today, as my heater was shutting off in the middle of the night.
D Rupert
18:42 14 Feb 20
A very good company to do business with. Good communication. Arrived on time and called before arrival. Very happy with all service provided. Reasonable prices.When I needed service they were right there and available. Corey was very knowledgeable and professional. I do highly recommend this company and their service for all your heating and cooling needs.Another excellent service call for maintenance agreement tune up. Punctual, careful, personable, just an all around good experience. Thanks
A Google User
17:40 13 Feb 20
Pickerington Heating and Cooling installed a new furnace and air conditioning unit for me last summer when mine went out unexpectedly. They were awesome...installed a new unit and did so in a day, arriving when they said they would and removed the old and installed the new. Today was my winter checkup of my unit and the super nice young man was again here as scheduled, explained everything he was doing and assisted me with locations of where to order my filters and endured the attention of my two puppies. Great work Pickerington Heating and Cooling. I appreciate your dedication to your profession!
Al Colby
17:21 13 Feb 20
My furnace went out and I called Pickerington Heating and a technician, Shane, came to my condo to examine my furnace. He presented many options for repair but, as my furnace was over 20 years old, I decided to purchase a new Carrier Furnace. Shane was very professional and thorough regarding my issue and he wrote up the order for a new furnace. It will be installed tomorrow. I am impressed with this company.
Al Colby
21:27 12 Feb 20
My furnace went out and I called Pickerington Heating and a technician, Shane, came to my condo to examine my furnace. He presented many options for repair but, as my furnace was over 20 years old, I decided to purchase a new Carrier Furnace. Shane was very professional and thorough regarding my issue and he wrote up the order for a new furnace. It will be installed tomorrow. I am impressed with this company.
Alicia Reed
23:56 07 Feb 20
We called about 6:00pm thinking we would set up an appointment to see why our thermostat wasn’t getting electricity. We were pleasantly surprised with a same day appointment and the technician Corey was here in about 30 minutes, quickly diagnosed the issue, and got our thermostat powered again. Thank you Corey and Pickerington Heating and Cooling for a wonderful experience! My husband even commented how pleasant and excellent Corey was.
Catherine Hayford
23:47 04 Feb 20
Bobby and Blake promised we would have heat tonight and we do. Jeff came out and helped with the mother board and we are up and running. Thanks so much guys.
Joe Jr E.
16:59 01 Feb 20
Our furnace quit working and we called on a Friday night around 4:30 PM. Normal rate after hours like a Friday evening would be $69. Repair person...
Scott Webster
17:48 28 Jan 20
Highly recommend Pickerington Heating and Cooling. They were super helpful with my system. They had someone out the same day to look and had it repaired the next day. Great service!
Jerry Linkhorn
13:22 27 Jan 20
This guys are the best in the business. My inspection company does over 4300 home inspections a year and we recommend Pickerington heating and cooling to all of of our clients and Realtors. We do this because of their honesty and they don't try to up sell something you don't need.
Sara Rabbitt Makris
22:47 25 Jan 20
We had the pleasure of working with Deven and Brock and they were the nicest, most honest, hardest working guys. When our 18 year old furnace went out, they were able to come out that morning and fix the issue during 13 degree Ohio weather. They ran into some issues that weren’t their fault (it was the furnace) and they didn’t leave until they were happy it was right. Highly recommend!
Sara Rabbitt Makris
22:40 25 Jan 20
We had the pleasure of working with Deven and Brock and they were the nicest, most honest, hardest working guys. When our 18 year old furnace went out, they were able to come out that morning and fix the issue during 13 degree Ohio weather. They ran into some issues that weren’t their fault (it was the furnace) and they didn’t leave until they were happy it was right. Highly recommend!
Dwight Secrest
21:02 22 Jan 20
Lee came over to the house for an inspection of our heating unit and was outstanding. Very personable young man and the company is more than reasonably priced! They have taken care of my 96 year old grandmother's air conditioning and have been perfect out there as well. 5 stars in my book!
D Rupert
18:10 21 Jan 20
A very good company to do business with. Good communication. Arrived on time and called before arrival. Very happy with all service provided. Reasonable prices.When I needed service they were right there and available. Corey was very knowledgeable and professional. I do highly recommend this company and their service for all your heating and cooling needs.
Doris Gibson
10:10 21 Jan 20
This company was the right choice to install our aging HVAC system. From installation, to now three years of solid service and maintenance, we could not be happier. They are timely, courteous and responsive in every way. They truly understand customer service.
James Miller
15:17 14 Jan 20
Excellent Carrier system, competitive prices, and professional service added up to a winning combination for our HVAC system replacement a few months ago. We are very pleased with Pickerington Heating & Cooling.January 2020 update: We had a false reading on the thermostat to change the filter, so they came out promptly to install a new, shielded wire to fix the problem. Still very pleased with what is now called Five Star Heating & Cooling.
Paul Nedeau
21:51 13 Jan 20
Pickerington Heating & Cooling came very quickly to my house and fixed the problem in no time at all. Friendly, courteous service technician, Mike. They usually come to our house every year for HVAC maintenance, and they always do a great job. I know I can count on them.A few months after the service call above, I was having other issues and they quickly identified the issue and made the repair. Excellent company!
Robert Secrest
01:56 09 Jan 20
I have used Pickerington Heating and Cooling and found them to have expert knowledge on working with our Air Conditioning system. The worker was polite and serviced our furnace in a short period of time. He had all the needed parts on his truck. We also appreciated the timely fashion in coming to our home.
Adam Brandt
15:04 07 Jan 20
Excellent service, friendly technicians. Very prompt!!
Alicia Jackson
18:20 04 Jan 20
Our furnace went out some time last night and we called pickerington heating and cooling this morning. They were prompt to have someone at our house to help getting us up and running again as well as help us make the best decision for the long run. Our technician Jacob was courteous and a genuinely nice and helpful guy!
Phillip
10:37 02 Jan 20
I had a tenant call on the afternoon of Christmas Eve when the furnace stopped heating. They came out within the hour, got things running. I spoke with my tenant who assured me things went well and then received a call from Jacob the technician. He took a few minutes and explained everything he did including what troubleshooting he performed along with suggestions to help with efficiency. When all was said and done, the price was reasonable and fair. I will definitely use them for future service calls.
Brett Daniels
19:57 20 Dec 19
They came out to my house with a few hours of my call and were able to give me an estimate that day that was far better than anyone else. They installed the next day. Absolutely one of the few businesses left that cares about the customer and providing a quality product and service.
Victor B.
19:11 19 Dec 19
Paid in advance due to a special program for a winter furnace maintenance. They arrange a date and time with my tenants and did a great job.
Dave Reed
21:22 07 Dec 19
Our furnace had stopped working on a Saturday around noon. We called Pickerington Heating and Cooling and they were able to have a tech out that afternoon. Jacob came in checked things out, found the problem and had it fixed in no time. Jacob was very professional and explained everything as he repaired the furnace. We would use them again
Jean-luc Grand-Pierre
21:51 06 Dec 19
Had some serious dryness issue in our house. Corey and Brett cale over to assess the issue and recommended a humidifier which they installed within 48 hrs. The installation was very quick and I already noticed the difference less than 24 hrs since the installation. They will definitely be my first call for anything moving forward.
Chris Dudley
17:38 04 Dec 19
Jacob came out to my house today and diagnosed a furnace issue. He was very good at what he does and found the issue. We went over my options and found a deal for me to have a new ac and furnace installed at a budget friendly cost. I would highly recommend this company!
Lamb Lion
23:00 27 Nov 19
I recently had a complete ac/ heat pump insatlled . Installation and equipment are excellent. Service was great as well. And the price was the best by several thousand dollars . The warranty which is 10 years as long as you have it checked yearly can't be beat. I'm really very happy with everything! Thanks guys!
Nicole F.
07:57 24 Nov 19
Great service. Professional and friendly staff from sales person through install team. Beat other estimates in cost. Couldn't be happier! Would recommend...
Dan Whims
14:07 20 Nov 19
I made an appointment on Sunday, they called 15 minutes before arrival time on Monday, had the heat on five minutes after arrival. Ordered a new part, which came in the same day, called again before arrival on Wednesday, installed the part within 20 minutes. Technician was great. I highly recommend Pickerington Heating and Cooling!
Darla Thomas
12:46 15 Nov 19
I trust this company completely. I've always received great service from them. They are my go-to people when I have issues with my furnace or air conditioner. Their staff is knowledgeable and friendly.
Don Kramer
22:36 14 Nov 19
I can not say enough about the great service I received from your company. Your service man was perfect and very professional. He was on time and answered all questions I had: I will definitely use only your company in the future and I have told my friends what a great job and fair price I received. If more information is needed feel free to use my name and phone number. Sincerely, Don KRAMER
Loretta Woody
18:03 14 Nov 19
I was able to get a next day appointment! After an assessment of the problem. I chose to replace the 30 year old furnance. All the technicians were pleasant, courteous and respectful. Installation occurred the next day. I am expecting another tech to sure up an issue agreed on. At this time very pleased. The cost of the unit plus installation was reasonable.
Ryan
22:00 13 Nov 19
We had a new infinity system installed on Saturday. It's a long process and Blake and Shane did a great job. Answered all the questions I had and got everything hooked up. Had a small issue at the end, but they got it figured out and everything works great so far (5 days at this point). I used the other location, New Albany Heating and Cooling, with my previous house for a system install and everything went smoothly there too. Would not hesitate to use them again even if pricing was a little more than another company.
Tony Vassel
18:42 08 Nov 19
Called to make an appointment for next day regarding heat not working. Jacob came out and actually arrived earlier than the call window I was given. He did his process of elimination and deduced that my problem (luckily) was not with my hvac, but that my thermostat crapped out. He had a new one with him and he had it installed and working within minutes. Great job overall and the cost was much less than I anticipated.
Paul Kilian
17:15 25 Oct 19
The technician was great. He did everything possible to help us. I am very grateful. He is a valuable asset. Thanks
Loren Seibold
14:26 24 Oct 19
I was very pleased with the people I worked with at Pickerington Heating & Cooling. They gave me a good price, good advice, and all the people that worked in our house were careful and courteous. We had a brief bit of confusion when it was discovered that there were some additional duct repairs that needed to be done, but they quickly cleared it up, though it cost me a little extra. Which I didn't mind, because they did the extra work promptly and well. (Clarification: the business I thought I was working with was Five Star Heating and Cooling—both names get used. Five Star appears to be a sort of franchise under which several companies operate. Don't get confused like I did—it doesn't really matter that much anyway.)
Ann Fewell
19:54 23 Oct 19
Scott was very pleasant to talk to. He was also very efficient as well as professional. He performed the tune-up in no time and we had a wonderful conversation about bearded dragons (we have one). We have used your service in the past and will continue to use you in the future thanks to your terrific staff. Thank you once again for such wonderful service.
Shirley Toms
16:54 23 Oct 19
Pickerington Heating and Cooling is the company I will continue to hire for all of my heating and cooling home needs. They installed a new furnace for me about a year ago. Their prices are very competitive, reasonable, and they only install name brand equipment. I recently had a new furnace filter system installed. I can see and feel a difference in the quality of air in my home already! I understood why I needed the change in the new equipment and the impact it would have on the quality of air in my home. Their staff are professional and friendly from the office to those who install the equipment or perform repairs. They never try to pressure you into purchasing other equipment. Pickerington staff are always on time, always clean up after work, and their estimated cost is what I have always been billed. I am a senior citizen and it is a true blessing to find a company I can depend on to always be honest, fair, and perform quality work.
Teresa Strausbaugh
21:49 22 Oct 19
Aaron was the tech sent to my home and I can not find the true words to say what a pleasant and knowledgeable young man he was, your company has a true professional and a great representing your company. Thank You for your service. Teresa
Walter Rey
13:09 22 Oct 19
Very professional and thorough
Loretta Raduege
13:08 22 Oct 19
They opened at 8:00 and were here by 8:15. The checked everything on my furnace and on the heat pump. The problem is with the furnace fan. It is intermittent. Both. Workers were great. They explained what they were doing; and were very helpful and friendly.
Eric Strickland
00:37 22 Oct 19
on time service polite and knowledgeable technicians highly recommend
Cheryl Gerhold
22:58 21 Oct 19
They have serviced my furnace and AC for years. I have never had a negative episode with them. They come when they say they will. They are efficient and they never leave a mess. I have recommended them to others several times.
Stephanie Dunn
22:39 21 Oct 19
Best company ever! Excellent products and customer service. The technicians are police and done great job servicing my new AC and furnace i purchased from this comoany. I would highly recommended!!!
Kathi K.
14:02 19 Sep 19
Staff was on time and cheerful, polite, helpful. Workers (5) worked together well and two units all day. they let me know when they were on their way and...
Billy E.
12:49 17 Sep 19
AC went this past saturday. Gave this place a callthey were booked on Saturday but could come out on Sunday, thankfully it wasn't a 90 degree evening. I was...
Becky Smith
22:28 10 Sep 19
Pickerington Heating & Cooling is now my go-to and the company I will highly recommend. I had an appointment with another company and, at 5:15 pm they cancelled. I called Pick H&C to see if I could schedule for the following day but they sent someone out immediately. Isaiah came out and explained everything g to me and got my AC up and running again before bedtime. I HIGHLY recommend this company!!
Nancy H.
11:53 01 Sep 19
Called on Friday late afternoon and got a service person out the next morning. Was very professional. Since I had had them out less than a month ago for...
Linda Evans Johnson
01:37 22 Aug 19
Shout out to Pickerington Heating and Cooling. They just replaced our 28 year old heating and cooling systems. They were very professional, on time, cleaned up after themselves and easy to work with for scheduling and financing! I’m looking forward to seeing the cost savings in our monthly energy bills!
Ossie Johnson
02:06 21 Aug 19
When I called to compare pricing the representative was very friendly and helpful. Because of her courtesy I made an appointment for that same day. The repairman called and arrived within a few hours. He too was friendly and courteous. The air conditioner was completely repaired in a very short period of time. When he finished he even helped me close the windows I had opened. And the price for all of this was very reasonable. Will always use this company for future work.
Kathryn Whittington
23:37 17 Aug 19
Everyone was extremely helpful. Our AC went out and it was really hot. For medical reasons, being in heat and humidity is a challenge. They brought us a portable unit to use until the new unit could be installed. The insulation went great and the AC works really well. Highly recommended! Thanks so much.
Frank Dayen
18:38 16 Aug 19
5 Star, Service, Installation, Friendly, Quality, thorough and Clean! Pickerington Heating & Cooling took Great care installing our new AC!
James Waits
14:21 13 Aug 19
The Technician that arrived was clean and professionally dressed and didn't waste any time. His attention to detail and knowledge of my system is superb. The repair" of my AC system was completed and the unit is running perfectly, the service was top-drawer and the $$ was right. Clearly you have set an Industry Standard for service and professionalism that others should aspire to! Thank you for being there when we needed service!
Becky
17:41 11 Aug 19
We returned home from vacation to a non-functioning AC unit. We called Saturday evening and were good to go by Sunday afternoon. Chris arrived earlier than expected and diagnosed/fixed the issue in no time flat. Service was quick, friendly, and professional. And what a pleasant surprise that they were running a weekend diagnostic special, so the total cost for the repair wasn’t too hard on our pocket book! Would definitely use them again. Thanks so much🙏🏼
Hannah Hutchison
13:51 06 Aug 19
Pickerington Heating and Cooling did a fantastic job replacing our condensing unit. They were very clean, thorough and polite. They were also able to get our install on their schedule within 2 days of their sales person giving us an estimate, which was very important since we had no AC at the end of July. My only small complaint was that the install took a lot longer than we were told. We were told 3-4 hours when we scheduled it, and it ended up taking about 6 hours. But all-in-all a great experience with Pickerington Heating and Cooling.
Cheryl Bowshier
02:33 03 Aug 19
Pickering Heating & Cooling were a pleasure to work with when we needed someone to replace our old furnace quickly. They were very professional and so nice. Anna in the office was so very helpful and kind. I definitely will be using Pickering Heating & Cooling in the future.Your always quick to come service our heating & cooling units.
Miriam Ford
20:24 30 Jul 19
Professional, helpful and great customer service. Highly recommend their company, their values and their products! Great at troubleshooting and providing options when issues arise. Have recommended to many friends throughout Columbus.
Dara Loch
18:46 29 Jul 19
I would highly recommended Pickerington Heating and Cooling. They did a wonderful job replacing our A/C unit and furnace. The technician who came out were very friendly and professional. I loved that they didn’t take all day to replace the new units. They got everything done under 6 hours. We are very happy that they worked with us for the financing. We got 36 months interest free. I feel that the price was fair. Overall we are happy with everything!
Stephanie Hancock
22:05 21 Jul 19
Of course our AC stops working during this horrible Heat Wave on the weekend. They we're awesome enough to come out on Sunday to help us. Scott was very courteous and prompt. I know nothing about AC repair but a piece went out and he was able to replace it and so far it is working and he told me if it stopped working to just give him a call. FYI they do have a higher a weekend rate, which is totally understandable considering it's their weekend, and totally worth it to not have to wait till Monday.
Chris Kaechele
14:23 21 Jul 19
The tech was very helpful, provided quick and thorough service. He offered other helpful guidance while providing service. I was impressed that they made it out same day on one of the hottest days of the summer, although at a hefty premium. The tech didn’t hesitate in saying to give them a call back if we had any issues.
Paul J Johnson
16:38 20 Jul 19
Technician was very professional, courteous and skilled. He had a drive along who he was training and I observed that throughout the maintenance checkup he was being trained along the way. They were thorough and explained everything completely. This is why we have always been and will continue to be a customer. Pickerington Heating and Cooling ROCKS!
Bonny H.
05:34 14 Jul 19
They were fast and fixed my minor problem quickly. They are a little pricey for a service call, $119 is what he said but I got lucky and they gave me the...
Phil R.
11:16 09 Jul 19
Technician was very knowledgeable, preformed system test and made recommendations on how to improve our system. Did not try to hard sell us. made...
william reiber
22:42 08 Jul 19
Joe was my tech. Very friendly, knowledgeable and has a great deal of experience. He went out of his way to get our A/C up and running in spite of his very busy schedule and extremely long days. The gals in the office were very pleasant and reassuring that the job would be done ASAP, even though it involved an extended holiday weekend. Thanks for your team effort. Highly recommended.
Mike Lichwa
18:52 05 Jul 19
They always come pretty close to the scheduled time. Any variance and they will contact you and let you know. Technicians in my experience have been very courteous, friendly and knowledgeable. They work quickly and cleanly. Great experience so far!
James Waits
17:14 29 Jun 19
My AC unit is an early design and has a few decades of service use. The Technician that arrived was clean and professionally dressed and didn't waste any time. His attention to detail and knowledge of my system is superb. The "Tune-up" of my AC system was completed quickly without problem or fanfare. My unit is running perfectly, the service was top-drawer and the $$ was right. Clearly you have set an Industry Standard for service and professionalism that others should aspire to! Thank you for being there when we needed service!
Jim A Waits
14:55 29 Jun 19
The best!!! Wonderful technician, thorough service and the $$ is right!
Judy Frye
13:34 28 Jun 19
This is the first time I have used Pickerington Heating and Cooling. They came highly recommended to me and I am very pleased with their work. Isaiah was very professional, courteous, knowledgeable. He knew what the problem was and fixed it immediately. He arrived in a very timely manner and answered any questions I had. I highly recommend Pickerington Heating and Cooling to everyone. I for one am 100 percent sure I will use them for any heating and cooling needs that I have in the future. Also pleased to hear they are Christian based.
BARBARA CHELLIS
21:12 17 Jun 19
Both of your men were very efficient & very nice. They each did their jobs very well. I can't remember the name of my outside man but I felt that he was the first one who really understood my noise problem and is looking for a solution. Josh spent more time than was usual on my furnace and gave me some good advice on future maintenance. I have been a long time customer and appreciate good work. Thanks to both of these men.
Nicole M.
05:23 06 Jun 19
More expensive then I was told at first but very nice and helpful.
Josh D Adkins
10:57 04 Jun 19
Great company amazing customer service
Faye Brandt Angles
20:04 02 Jun 19
I have been a customer of PHC for many years. They repaired my AC even on Sunday. Thank you PHC.
Todd Bernstein
19:35 30 May 19
It's been a few years since I've used Pickerington Heating and Cooling, and the service is still excellent. Isaiah, the tech who serviced our A/C, was courteous, friendly and informative. He even called to see if he could arrive earlier than expected since he has some free time. He explained all the steps to repairing our A/C, and it was clear he enjoys his work (which is refreshing to see). He also offered recommendations for how to improve our furnace and A/C performance. Overall, I'm very pleased with the service I received from Isaiah and Pickerington Heating and Cooling, and I'll certainly call on them again.
Nancy A.
17:25 27 May 19
Sunday emergency call, back again memorial day emergency call...respectful and kind to my mother....I highly recommend this company!Respect!
Gregory Levitt
00:12 27 May 19
We have owned 3 houses in the last 15 years and each one had the air conditioning go out on or during a holiday weekend. Every time I have called Canal Heating and Cooling they have come out in less than 12 hours and have always fixed the issue in one visit. Mike their technician is the best. He is efficient and made an effort to make my kids and dog more comfortable being in our home. He wore shoe covers every time he came inside and explained each issue thoroughly before fixing it. I will only use Canal Winchester Heating and Cooling.
Dixie Freeman
23:38 25 May 19
We got our furnace replace with excellent service. Now , we are getting a new air conditioner unit. They are fair about the price the customer service and technical are very experience and friendly!!Highly recommend this company!
Diana Lippencott
16:14 25 May 19
Pickerington heating and cooling came out today to look at my Nest and furnace. The HVAC tech was on time, efficient, affordable and personable. He quickly fixed the wiring and my air conditioner is now working! So happy and he was able to come on a Saturday!
Laurie Phillips
13:55 22 May 19
The technician, Isaiah, was incredibly knowledgeable and very friendly. He was very respectful of our home and conscientious of my 3rd shift schedule and made a point to be here almost a full hour before the scheduled time. He answered all questions without hesitation. We will definitely be recommending Pick Air to our friends.
Laurie Phillips
13:41 22 May 19
The technician, Isaiah, was incredibly knowledgeable and very friendly. He was very respectful of our home and conscientious of my 3rd shift schedule and made a point to be here almost a full hour before the scheduled time. He answered all questions without hesitation. We will definitely be recommending Pick Air to our friends.
Karly Tennant
13:54 21 May 19
Cory, the diagnostician, called ahead of his arrival with instructions on what he needed from me (turn on the heat). He arrived on time, was very courteous and professional. He took the time to review the issues as well as answer additional questions I had about the system and its efficiency. He made great recommendations and provided fair pricing. I will certainly be calling Pickerington Heating and Cooling with any future needs (and requesting Cory). They/he were great!
Karl Koenig
17:00 20 May 19
Matt came on a day when we were hosting a graduation party on a Sunday with an hour's notice. He was professional, walked us through options and was patient with us even as we were stressed about the party and he was slammed with emergency calls. He explained the issues and while it did lead to us having to replace our unit, we were very happy with his professionalism. Would recommend their service.
Matt Sells
16:50 20 May 19
You can’t go wrong with Pickerington Heating & Cooling. Great company and great service. Had an issue with water leaking and got in touch with them and within 2 hours it was fixed.
Susie T.
12:38 12 May 19
We have been a satisfied customer of Pickerington Heating and Cooling since 2005. Service technicians are professional, courteous and on time for...
M T
23:27 10 May 19
From calling to make an appointment to completion of my job, these folks are a delight to work with. Ironically, Isaiah was the technician who also came out last year! He is still very polite and professional. Explained everything in detail and was very respectful. Made sure he put on his shoe covers each time he reentered the house. Will definitely continue to use this company for all heating and AC needs.
Thomas Crable
17:48 10 May 19
They arrived on time and they met my expectations. Unfortunately it was determined that I either needed a new system or an expensive repair. I was given a good quote for a new system.Update:. I have had my new furnace for three months now and had a very comfortable winter. Pickerington H&C performed my season startup for my air conditioner today. The service was professional and the technician was prompt and efficient.
Eric Santiago
17:25 07 May 19
I requested an appointment late last week for early the following week and I was able to get my first choice. The technician was very professional and helpful.
Marlene Luce
17:20 07 May 19
Technician Scott came out to get my new air conditioner unit ready for the warm weather. He was very professional and explained fully what he was going to do. That is 5 star service!!!
steven eastham
14:31 06 May 19
Mike was the tech who showed up, very courteous and discussed the issue with my system and explained my options. Unlike some companies ,he didn't try to be aggressive with selling anything and wanted to make sure I understood all we were discussing. Would highly recommend this company.
RENEE HOLLOWAY
14:28 02 May 19
I have been a customer for several years now! The staff is very friendly and helpful. Anna is always willing to go the extra mile to make sure all my needs are met. Yesterday I had my annual A/C checkup and was very pleased that my previous tech Carl had returned to the company and I was able to schedule with him. He is the most caring tech and explains everything to you and takes his time to make sure you fully understand. He is most professional and courteous! I always schedule my service with him, although have had other techs and they were great as well! Jake was with Carl on this visit and he was equally professional and attentive, it was a pleasure to meet him. No matter what coupons or specials I receive, I will always choose Pickerington Heating & Cooling for my Furnace and A/C.
Marc R
00:58 25 Apr 19
I have used Pickerington Heating and Cooler for about 5 years now and I have never been dissatisfied. They are knowledgeable and friendly. When my A/C went out a couple of years ago they were here within a day to fix it. I highly recommend anyone to use them.
Steve Bosh
18:25 23 Apr 19
We have now replaced both our furnace and air conditioner with Pickerington Heating and Cooling. The first experience was replacing the furnace and that went so smoothly and efficiently that we were completely amazed. A real surprise to us was the impressive reduction to our electric usage and bills after the furnace was replaced. We are anticipating a similar change now that the air conditioner has been replaced. The staff have been very courteous and knowledgeable and frankly very efficient. I look forward to having them care for our new system for a long time.Update: We have enjoyed our furnace for more than a year now and have had no problems. Pick. Heating just did an annual checkup that was very thorough but was quick. I tend to look over their shoulders since I am familiar with what they are doing but my presence never bothers them and they enjoy talking about their work and about their employer. They say good things about Pickerington Heating and that says a lot about the company. We are so pleased with the choice we made to go with Pickerington Heating and Cooling.Spring 2019 and we just completed our spring tuneup. It’s so refreshing to have service technicians who enjoy their work and are friendly toward their customers. I have forgotten our techs’ name but I so enjoyed talking with him and observing how carefully he inspected our equipment. He was thorough but didn’t waste time but never let that prevent him being courteous and friendly. Still happy we went with Pickerington Heating.
Frankenmama
18:01 18 Apr 19
Isaiah came out to give us a tune-up and A/C check. He was very professional and polite. He kept me informed about what he was doing and what the results meant. We appreciate the quality of service we continue to get from Pickerington Heating & Cooling.
Cindy Griffith
19:33 17 Apr 19
They are very professional and very friendly and the service great. Matt did a great job answering questions and telling everything that he was doing.
TrumannAshley Harris III
18:59 17 Apr 19
Great service and really efficient crew. They showed up on time and were respectful and very professional. The install crew was very knowledgeable and went above and beyond!
Beth Breyfogle
20:15 16 Apr 19
We had our A/C and Heater replaced in June 2018 and we've been very pleased with Pickerington Heating and Cooling. The install was completed timely and the PVC pipe work was amazing. We had our first annual heater checkup in the fall and just had our AC checkup today (April 2019) and everything checked out great both times. Each person we've worked with has been polite and professional. We'll be renewing the service contract by mid June, we are very happy customers.
Frankenmama
20:02 16 Apr 19
Isaiah came out to give us a tune-up and A/C check. He was very professional and polite. He kept me informed about what he was doing and what the results meant. We appreciate the quality of service we continue to get from Pickerington Heating & Cooling.
Leroy Haugen
23:02 11 Apr 19
Again the technician you sent to do our spring air conditioner tune up seemed to be very knowledgeable about what he was doing. When he had completed his check-up he went over everything with me and the wife, explained an upcoming repair we might need to make in the fall, and went over the expected cost. He also asked us if we had any other questions from him and said that he had reset everything to where it was when he arrived. Pleasant & friendly type of person who you like to see come to your home. Thanks, Pickerington Heating & Cooling.
Ginnie Oberting
15:08 10 Apr 19
Fabulous service! The technician went above and beyond. He noticed we had a dehumidifier in the basement. He checked to make sure it was not on a recall list for that type of dehumidifier. He checked the AC and let us know a part was not working at 100%. He gave us a quote for replacing the part and the option to replace now or when it fails. No hard sell. Very polite. I love these guys!
Suzanne Dickey
15:48 09 Apr 19
Friendly. Timely. Great follow up. Caring.
Margie Couch
11:13 06 Apr 19
When our air conditioner gave out during one of the hottest weeks this year, we dreaded having to deal with shopping for and having installed a new unit. However, the team at Pickerington Heating & Cooling were very professional and personable and put all our fears to rest. From the servicemen (Chris and James) to the salesman (Matt), we were treated with the utmost courtesy. They even lent us a window AC which made the inside, if not optimal, at least tolerable. Definitely give 5 stars and would recommend this company without reservation.
Shelley Ford
21:13 04 Apr 19
My mother’s furnace went out today. I called Pickerington Heating and Cooling and they were here within an hour. The technician (Noah) was very professional and pleasant. He had the furnace up and running in no time and the price was very reasonable. Thank you for such great service! Highly recommend!
Pamela Benson
19:32 04 Apr 19
I am so happy to have selected Pickerington Heating and Cooling for my air conditioning problem. I researched this company and noticed numerous positive comments from other customers and then made an appointment. They were on time, courteous and fully explained my issue. Our air conditioning is working and it's wonderful to have it on again. I highly recommend this company. Pam Benson
Mary Lou Sizemore
19:11 04 Apr 19
1. Quick Scheduling time.2. Thorough inspection.3. Very pleasant staff4. A honest company5. Explained everything g I wanted to know.
Linda Frazee
14:11 02 Apr 19
Had our yearly check up of our AC & the technician was very curtious & professional. Pickerington Heating & Cooling has always been very professional with anything I have called them about. They give great service.
Greg Keller
16:30 29 Mar 19
While a major expense it was time for a replacement HVAC system, and James was very informative and helped us choose the system (no hard sell!) that was right for us. And at a reasonable price. Highly recommend these folks. Six Star service from James!
Randy Hansen
12:38 28 Mar 19
I have used this company for a few years now on my home and our rental properties. Have not had any problems and have felt comfortable with there employees, James is a great service guy and honest too, as are the others. Needed a new A/C unit last year and after I checked around their price was cheaper than anywhere else and I was even told by one manager "I can't even come close to that price". The installers were also great and cleaned up after themselves.
John Lacey
21:29 27 Mar 19
professionalism informative on timeFriendly
Mike Rennekamp
19:04 26 Mar 19
5.0 rating. The service technicians were very friendly knowledgeable and fast.
Hari Kumar
21:56 23 Mar 19
I have had an issues on the heating furnace system. They were able squeeze in a technician on the same day for a cost of $69. Jake (technician) was great at figuring out the issue and was able to quickly suggest the best option for the house. I appreciate their service. I would love to have business with them in the future.
Walter Miller
00:46 17 Mar 19
The technition was fast, knowledgeable and very friendly.
theechels
16:22 08 Mar 19
They were really helpful when our furnace blower motor went out and I explained we had a 6 month old baby while it was 20 degrees outside! They came out the same day to confirm what was wrong and replaced the part and fixed it the following day! Isaiah was so helpful and nice and Chris who did the repair was awesome as well! Great company! We will use them again in the future if needed!!
Jay Jones
19:17 06 Mar 19
4.9 Great Service, quality work!
BobLinda Willison
00:12 02 Mar 19
I would definitely recommend Pickerington Heating & Cooling. We spent hours with Nest trying to get our whole house thermostat to work properly with our furnace/heat pump. A service call by your technician solved the issues & the function is amazing. We also had a checkup this fall to make sure we wouldn't be dealing with heating issues this winter. I'm happy to say it's toasty warm & one more thing we won't worry about.
Kent Brumbaugh
18:51 01 Mar 19
Thanks for traveling to Powell to rescue a co-worker. They are excited to get their new unit next week and they are super impressed with your recommendations and service
Allison Coe
20:10 22 Feb 19
Isaiah arrived promptly and called before his arrival for my furnace checkup. He was friendly and very informative and explained everything he was looking over and all of the results. He didn't try to sell me anything I didn't need, but warned me of some things that will need replaced soon and his recommendation. He provided a very detailed description of everything. I couldn't be more pleased with the service I have received every time from Pickerington Heating & Cooling and will definitely use them again when I do need to replace our furnace. Thanks!
Shawn Corrill
23:11 19 Feb 19
The service technician, described in full detail on everything that he did, all services, all wires he took readings from. Very helpful, knowledgeable and down right comfortable having the tech in our house. The tech look at the everything possible in the furnace that he worked on.I love Pickerington Heating and Cooling as these guys are honest, clean and truthful about what they service they offer. I would recommend them to anyone...from yours truly, a Real Customer. not paid!
Steve Maldonado
22:48 15 Feb 19
excellent and polite service
Katherine Richardson
00:38 15 Feb 19
Great customer service, timely response, reasonably priced for services rendered. Both technicians were great and knew what they were talking about. Mike was great to work with, and good on his word. Explained everything really well. We were able to get our furnace back up and running in less than 24 hrs. Will continue to give my service to this company!
Roger Mason
16:16 11 Feb 19
Immediate feedback, appointment kept, service was professional too. Overall a well run business 👍
Steve K.
14:12 23 Jan 19
TOP NOTCH SERVICE. Installed whole house humidifier on our existing furnace. Techs arrived on time and were professional & friendly. Installation was...
Douglas Ledden
16:53 22 Jan 19
There customer service has been very good plus their service team has been very knowledgeable and best of all, they show up when they say they will.
Steve Bosh
14:55 21 Jan 19
We have now replaced both our furnace and air conditioner with Pickerington Heating and Cooling. The first experience was replacing the furnace and that went so smoothly and efficiently that we were completely amazed. A real surprise to us was the impressive reduction to our electric usage and bills after the furnace was replaced. We are anticipating a similar change now that the air conditioner has been replaced. The staff have been very courteous and knowledgeable and frankly very efficient. I look forward to having them care for our new system for a long time.Update: We have enjoyed our furnace for more than a year now and have had no problems. Pick. Heating just did an annual checkup that was very thorough but was quick. I tend to look over their shoulders since I am familiar with what they are doing but my presence never bothers them and they enjoy talking about their work and about their employer. They say good things about Pickerington Heating and that says a lot about the company. We are so pleased with the choice we made to go with Pickerington Heating and Cooling.
Patrick J Clark
23:26 17 Jan 19
They were prompt, friendly, honest, knowledgeable and reasonably priced.
Ung Ho Yi
19:27 14 Jan 19
This is second time I used their services. Both times they were very fast and gave me cost efficient options. Carl and Matt are excellent. On first call I almost replaced my AC fan with another company, until Matt notified me that it's just a bad Capacitor. On second call, Carl correctly identified the problem and help find warranty on the furnace part and and made big difference in cost. He did all this with in 24hrs(Sunday afternoon to Monday afternoon).
Victoria Krogg
01:18 09 Jan 19
The gentleman who came to fix my condo’s furnace this evening did an excellent job. He called me in advance, gave me an ETA, and was on time. He was very friendly and professional — answering all of my HVAC questions and making recommendations.Most importantly— he fixed my furnace so I now have HEAT! (It is January after all!)I highy recommend this company.
Patti Jorgensen
12:36 30 Dec 18
very quick and efficient . explained problem so I understood what they needed to do. they ordered the part and had it installed the next day. I will use them again if needed.
Susan Chellis Livingston
20:31 14 Dec 18
Excellent service! Polite and knowledgeable technicians. Very happy with value and quality.
Julie Hartman
21:23 12 Dec 18
We have been using Pickerington for our heating and air conditioning needs for several years. They really know what they are doing. Their tech guys always are very knowledgeable and provide great service.
Justin Wren
16:34 04 Dec 18
Great customer service. Called Monday afternoon and was able to get my furnace checked out Tuesday morning. Recommend!
Robert Bolander
07:33 04 Dec 18
Scott was prompt and courteous,. He called ahead as promised, then reviewed the work he'd performed and its results. I couldn't ask for more!
Robert B.
23:36 03 Dec 18
The technician was prompt and courteous. He called ahead as promised, then reviewed the work he'd performed and its results. I couldn't ask for more!
Daniel Pillitteri
17:40 03 Dec 18
Quick service at a reasonable price
Sandra Trzcinski
17:22 01 Dec 18
Quick response, timing excellent, Mike was very courteous & efficient in repairing our furnace. Thank you!
Debbie Carpenter Meadows
15:52 30 Nov 18
We have been dealing with them for over 20 years and always arrive on time and the techs explain everything to you. We had Isaiah today and he was very nice and explained everything to me. Hang onto to him!
Monica Calabrese
19:53 28 Nov 18
Excellent service! Polite and knowledgeable technicians. Very happy with value and quality.
Tracy Dewell Welch
15:04 20 Nov 18
Great Service, friendly staff, and reasonably priced!!!
Jeremy Colvin
16:59 16 Nov 18
Service technician was very prompt, helpful, and HONEST. We diagnosed the problems quickly and he handled them professionally. I was also very impressed by their prompt service and reasonable pricing. I called late on day 1, and they gave me the option of having someone come out that evening with a bit of an extra surcharge, or saving $60 by having them come out the next day. I opted to save the $ and schedule a visit the next morning. Service tech was promptly on time and called before he came to let me know he was on his way. All around, a great experience, This company has earned a permanent spot on my fridge for who to call with HVAC issues. Good work! Thank you!
Matt C.
11:49 08 Nov 18
The tech guy just left my house. It was bad batteries in the thermostat. How embarrassing!! Charged me $49.00 for the service call, which I think is more...
Edward Kent
17:49 30 Oct 18
The service reps are great.Had a mix-up with the scheduled time this time but usually solid.
Peggy DuBoe
22:25 25 Oct 18
Great Service from the lady on the phone to the technicians. Friendly and knowledgeable.
Susan Hunter
18:45 22 Oct 18
I had some concerns regarding a part that might be going bad on my furnace. I spoke with Josh, the technician regarding my concerns. I could tell he was listening and he showed me the part after he had cleaned it while working on the furnace. He showed me a couple of other things he was doing, which I really appreciated because it gave me such peace of mind. I feel if I do need to have a service call this winter it won't be because it wasn't thoroughly cleaned and diagnosed. I mean, things do break sometimes and you can't prevent everything. Very professional crew, always call when they are about 30 minutes out, do a thorough job. I have had them out for a service call and also my spring and winter check. I would highly recommend Pickerington Heating & Cooling, and in fact I have done just that to my friends.
Denise Shea
17:58 22 Oct 18
honest and friendly employees, from the lady's on the phone when calling in to the technicians that have entered my home. you made what could be a nerve racking experience such a pleasant transaction. I'll be working with your company for years to come. thanks for doing what you do! 😊
Kay Chave
17:00 17 Oct 18
They come within the time frame requested, offer reminders for next visit, are efficient and friendly.
Noah Beeli
13:16 09 Oct 18
Great service, commitment to customer's satisfaction, and makes the effort to be attentive to detail!
James Elmer Stump
19:41 02 Oct 18
THEY ARE VERY WELL TRAINED AND THEY ARE ON TIME WHEN PROMISED,A GREAT COMPANY AND I HIGHLY RECOMMEND THEM TO EVERYONE.
Sharon Bloom
17:31 01 Oct 18
Cory came out this morning with Josh who is in training. Both are very professional and knowledgeable of heating and cooling. My furnace was gone over with a fine tooth comb and is in good shape. I was also having a problem with my thermostat and Cory fixed that in a jiffy. I will continue to use Pickerington Heating and Cooling and refer my friends to them. I will have Cory check the air conditioner in the spring !
Todd Klembus
17:05 08 Sep 18
Friendly, quick service. Always feel comfortable when working with the techs, no pressure at all. They should always be your first call.
Hillary Thompson
21:05 04 Sep 18
We just used Pickerington Heating & Cooling and it was a great experience from the start. I called another company who told me they could not be out until Friday. I found a sticker on our furnace from when the previous owners must have used them so I decided to give Pickerington Heating & Cooling a call. When I called, the receptionist told me that she could schedule me for tomorrow morning. She heard my daughter crying in the background and proceeded to tell me that when there are young children in the home they treat it as an emergency and that she would squeeze me in tonight! I was off the phone with her for no more than 15 minutes and got a phone call from the worker saying he was already on his way. He was quick to find the problem and so friendly. Mike was the person who helped. I could not say enough nice things about this company. We will definitely be using them in the future!
Faith Houck
18:09 04 Sep 18
I would recommend this company to everyone. One of the best companies I have ever worked with. My air conditioner was not working and I had out of town company and children with health issues and this company made me a priority and I had never done business with them before.Very friendly, honest, and trustworthy. They have me as a customer for life.
Kate Anderson
01:28 31 Aug 18
These guys are amazing! From start to finish the experience was amazing. From sales to installation. My house feels like a brand new comfortable home and I had no idea how truly bad it was until now. Will always use these guys for all my hvac needs. 5 stars!
Andrew Bowman
08:41 25 Aug 18
Fast reliable timely service. Went above and beyond to correct my problem. Worked well with my wife when I was not available to meet with them. Definitely made a repeat customer out of me and I’ll absolutely refer others to them.
Stacey Finck
11:54 08 Aug 18
My air conditioner quit working I called at 6 pm that day and they were able to come out next day and fix within an hour. My technician was friendly, timely, and transparent about costs. I would definitely recommend their services.
Toby Bryant
22:12 27 Jul 18
AC quit blowing air out of the vents and Isaiah was out the same day to diagnose the problem. He explained the problem in layman’s terms and gave us several options. There was absolutely no high pressure selling involved. Just had the AC unit and Furnace replaced today. Eric and Eric were courteous, professional, very dog friendly, and meticulous. When they left our home you could not even tell they had been there, other than the shiny new units they left behind! If you need HVAC work done just call Pickerington Heating and Cooling. Highly recommend!!!
Rex Droese
20:57 23 Jul 18
Quick, courteous, professional. Loved the cash discount! Would recommend to ANYONE!
Brian Boster
17:00 30 Jun 18
Great service! Friendly and well priced.
Lauren Rausch
16:27 15 Jun 18
Our tech was Isaiah and he was so accommodating, helpful, and friendly. Pick Heat is very reasonably priced too- we were very happy and will use them again if needed!
Barbara Rieser
02:18 31 May 18
Got our new AC installed today. The crew ( led by Brad ) was fast and efficient. Thanks for a job well done!
Christopher Burris
01:28 23 Mar 18
Sandy Gearhart Donalds
20:59 15 Mar 18
Our furnace stopped working and PH&C came out immediately. We knew it was time for a new furnace/air system and they were great to work with- explaining everything in detail, installed the next morning, gave us appropriate discounts, very professional, and we had heat!! Thank you for your expedited service!!
Brian Murtha
01:32 24 Feb 18
Lue Terry
16:20 07 Feb 18
Chris provided us excellent service during our first service with you. He was very professional and courteous. We definitely will continue to use your service in the future as long as you continue to provide the service Chris did at our home.
Michael McNutt
16:38 30 Jan 18
I scheduled a mid season service checkout for our furnace that had just turned 1 yr old. Mike came out and was very friendly and helpful. He was able to locate a small gas leak that I had been smelling since the furnace was installed. He also cleaned out some pcv shavings that was starting to clog up the condensate trap from the initial install. I would highly recommend getting your furnace checked out by Pickerington Heating & Cooling.
Raymel Bowden
20:05 29 Jan 18
Furnace went out early morning first thing at 7:30am called warranty to put in work order. 12:00 still had not heard from them so called Pickerington Heating and Cooling appointment was made ASAP. Mike showed up within the hour had fixed and cleaned up and was ready to walk out the door problem solved. Excellent customer service and extraordinary response time.
Patricia Ferguson
22:33 25 Jan 18
First of all, I am grateful for the mid season discount for the furnance check. I am retired, such a relief to get that discount. This is the 2nd time I've used Pickerington Heating & Cooling...What an all around pleasure to have. With others I felt lots of tension, pressure to fix things not needed. Jake suggested that I replace the capacitor due to the lower reading but I wasn't pushed to do that now. No tension, pressure from the first visit and none now. Today's visit from Jake was great, he was patient and answered all questions without hesitation, which I do appreciate. He called before arriving and was on time. Such a pleasure to find a great crew of guys! Thank You Pickerington Heating & Cooling...you guys are a keeper! I will definitely call again and keep on referring to others.
Anjelo Pina
14:22 22 Jan 18
Carl was very friendly and professional. Very thankful he was able to make it out quickly in the evening on one of the coldest nights this year to have our furnace up and running again. He was very informative and was kind enough to speak to our home warranty agency on the phone to assist in our claim. Thanks, Carl!
Qin Rongjun
23:27 27 Dec 17
We got a blower failure on the Christmas Eve. We wait until the first day after the Christmas and called. They were very efficient and understandable, they send out their technician on the same day we call them. They did the diagnosis and have a blower motor on their truck to help us get the heat on the same day. They were doing the replacement in the mid-way and we decided to wait until the second day since we want to have exactly the same model of the motor as the original. They did a good job in contacting the furnace dealer and was able to determine the right motor, got it from the supplier and installed for us on the second day. The technician on the second day is different but both of their technicians were super helpful and friendly. As a new homeowner, we asked many questions and they are very patient in answer us. Their price is fairly reasonable and I guess this is based on the model of the furnace they are fixing, they give good discounts if you are a new customer.
Joseph Lockhart
20:25 20 Dec 17
Customer service rep Anna is very friendly and upbeat. Its nice to receive reminder calls and courtesy calls from companies I've worked with in the past! Pickerington Heating and Cooling has great employees and a great customer service dept. Anna called me this afternoon to remind me it was time for my yearly maintenance for my furnace, and also told me this service would be at no charge to me since they installed my AC unit over the summer. Thanks Pickerington Heating and Cooling.And thanks Anna for the friendly reminder! Wishing you all a very MERRY CHRISTMAS