Reviews

Angie's List Super Service Award 2018

BBB of Central Ohio A+ Accredited

Pickerington Heating & Cooling
4.9
Based on 45 reviews
Pickerington Heating & Cooling
4.8
Based on 130 reviews
Pickerington Heating & Cooling
4.0
Based on 8 reviews
Karly Tennant
Karly Tennant
13:54 21 May 19
Cory, the diagnostician, called ahead of his arrival with instructions on what he needed from me (turn on the heat). He arrived on time, was very courteous and professional. He took the time to review the issues as well as answer additional questions I had about the system and its efficiency. He made great recommendations and provided fair pricing. I will certainly be calling Pickerington Heating and Cooling with any future needs (and requesting Cory). They/he were great!
Karl Koenig
Karl Koenig
17:00 20 May 19
Matt came on a day when we were hosting a graduation party on a Sunday with an hour's notice. He was professional, walked us through options and was patient with us even as we were stressed about the party and he was slammed with emergency calls. He explained the issues and while it did lead to us having to replace our unit, we were very happy with his professionalism. Would recommend their service.
Matt Sells
Matt Sells
16:50 20 May 19
You can’t go wrong with Pickerington Heating & Cooling. Great company and great service. Had an issue with water leaking and got in touch with them and within 2 hours it was fixed.
Susie T.
Susie T.
12:38 12 May 19
We have been a satisfied customer of Pickerington Heating and Cooling since 2005. Service technicians are professional, courteous and on time for...
M T
M T
23:27 10 May 19
From calling to make an appointment to completion of my job, these folks are a delight to work with. Ironically, Isaiah was the technician who also came out last year! He is still very polite and professional. Explained everything in detail and was very respectful. Made sure he put on his shoe covers each time he reentered the house. Will definitely continue to use this company for all heating and AC needs.
Thomas Crable
Thomas Crable
17:48 10 May 19
They arrived on time and they met my expectations. Unfortunately it was determined that I either needed a new system or an expensive repair. I was given a good quote for a new system.Update:. I have had my new furnace for three months now and had a very comfortable winter. Pickerington H&C performed my season startup for my air conditioner today. The service was professional and the technician was prompt and efficient.
Eric Santiago
Eric Santiago
17:25 07 May 19
I requested an appointment late last week for early the following week and I was able to get my first choice. The technician was very professional and helpful.
Marlene Luce
Marlene Luce
17:20 07 May 19
Technician Scott came out to get my new air conditioner unit ready for the warm weather. He was very professional and explained fully what he was going to do. That is 5 star service!!!
steven eastham
steven eastham
14:31 06 May 19
Mike was the tech who showed up, very courteous and discussed the issue with my system and explained my options. Unlike some companies ,he didn't try to be aggressive with selling anything and wanted to make sure I understood all we were discussing. Would highly recommend this company.
RENEE HOLLOWAY
RENEE HOLLOWAY
14:28 02 May 19
I have been a customer for several years now! The staff is very friendly and helpful. Anna is always willing to go the extra mile to make sure all my needs are met. Yesterday I had my annual A/C checkup and was very pleased that my previous tech Carl had returned to the company and I was able to schedule with him. He is the most caring tech and explains everything to you and takes his time to make sure you fully understand. He is most professional and courteous! I always schedule my service with him, although have had other techs and they were great as well! Jake was with Carl on this visit and he was equally professional and attentive, it was a pleasure to meet him. No matter what coupons or specials I receive, I will always choose Pickerington Heating & Cooling for my Furnace and A/C.
Marc R
Marc R
00:58 25 Apr 19
I have used Pickerington Heating and Cooler for about 5 years now and I have never been dissatisfied. They are knowledgeable and friendly. When my A/C went out a couple of years ago they were here within a day to fix it. I highly recommend anyone to use them.
Steve Bosh
Steve Bosh
18:25 23 Apr 19
We have now replaced both our furnace and air conditioner with Pickerington Heating and Cooling. The first experience was replacing the furnace and that went so smoothly and efficiently that we were completely amazed. A real surprise to us was the impressive reduction to our electric usage and bills after the furnace was replaced. We are anticipating a similar change now that the air conditioner has been replaced. The staff have been very courteous and knowledgeable and frankly very efficient. I look forward to having them care for our new system for a long time.Update: We have enjoyed our furnace for more than a year now and have had no problems. Pick. Heating just did an annual checkup that was very thorough but was quick. I tend to look over their shoulders since I am familiar with what they are doing but my presence never bothers them and they enjoy talking about their work and about their employer. They say good things about Pickerington Heating and that says a lot about the company. We are so pleased with the choice we made to go with Pickerington Heating and Cooling.Spring 2019 and we just completed our spring tuneup. It’s so refreshing to have service technicians who enjoy their work and are friendly toward their customers. I have forgotten our techs’ name but I so enjoyed talking with him and observing how carefully he inspected our equipment. He was thorough but didn’t waste time but never let that prevent him being courteous and friendly. Still happy we went with Pickerington Heating.
Frankenmama
Frankenmama
18:01 18 Apr 19
Isaiah came out to give us a tune-up and A/C check. He was very professional and polite. He kept me informed about what he was doing and what the results meant. We appreciate the quality of service we continue to get from Pickerington Heating & Cooling.
Cindy Griffith
Cindy Griffith
19:33 17 Apr 19
They are very professional and very friendly and the service great. Matt did a great job answering questions and telling everything that he was doing.
Great service and really efficient crew. They showed up on time and were respectful and very professional. The install crew was very knowledgeable and went above and beyond!
Beth Breyfogle
Beth Breyfogle
20:15 16 Apr 19
We had our A/C and Heater replaced in June 2018 and we've been very pleased with Pickerington Heating and Cooling. The install was completed timely and the PVC pipe work was amazing. We had our first annual heater checkup in the fall and just had our AC checkup today (April 2019) and everything checked out great both times. Each person we've worked with has been polite and professional. We'll be renewing the service contract by mid June, we are very happy customers.
Frankenmama
Frankenmama
20:02 16 Apr 19
Isaiah came out to give us a tune-up and A/C check. He was very professional and polite. He kept me informed about what he was doing and what the results meant. We appreciate the quality of service we continue to get from Pickerington Heating & Cooling.
Leroy Haugen
Leroy Haugen
23:02 11 Apr 19
Again the technician you sent to do our spring air conditioner tune up seemed to be very knowledgeable about what he was doing. When he had completed his check-up he went over everything with me and the wife, explained an upcoming repair we might need to make in the fall, and went over the expected cost. He also asked us if we had any other questions from him and said that he had reset everything to where it was when he arrived. Pleasant & friendly type of person who you like to see come to your home. Thanks, Pickerington Heating & Cooling.
Ginnie Oberting
Ginnie Oberting
15:08 10 Apr 19
Fabulous service! The technician went above and beyond. He noticed we had a dehumidifier in the basement. He checked to make sure it was not on a recall list for that type of dehumidifier. He checked the AC and let us know a part was not working at 100%. He gave us a quote for replacing the part and the option to replace now or when it fails. No hard sell. Very polite. I love these guys!
Suzanne Dickey
Suzanne Dickey
15:48 09 Apr 19
Friendly. Timely. Great follow up. Caring.
Margie Couch
Margie Couch
11:13 06 Apr 19
When our air conditioner gave out during one of the hottest weeks this year, we dreaded having to deal with shopping for and having installed a new unit. However, the team at Pickerington Heating & Cooling were very professional and personable and put all our fears to rest. From the servicemen (Chris and James) to the salesman (Matt), we were treated with the utmost courtesy. They even lent us a window AC which made the inside, if not optimal, at least tolerable. Definitely give 5 stars and would recommend this company without reservation.
Shelley Ford
Shelley Ford
21:13 04 Apr 19
My mother’s furnace went out today. I called Pickerington Heating and Cooling and they were here within an hour. The technician (Noah) was very professional and pleasant. He had the furnace up and running in no time and the price was very reasonable. Thank you for such great service! Highly recommend!
Pamela Benson
Pamela Benson
19:32 04 Apr 19
I am so happy to have selected Pickerington Heating and Cooling for my air conditioning problem. I researched this company and noticed numerous positive comments from other customers and then made an appointment. They were on time, courteous and fully explained my issue. Our air conditioning is working and it's wonderful to have it on again. I highly recommend this company. Pam Benson
Mary Lou Sizemore
Mary Lou Sizemore
19:11 04 Apr 19
1. Quick Scheduling time.2. Thorough inspection.3. Very pleasant staff4. A honest company5. Explained everything g I wanted to know.
Linda Frazee
Linda Frazee
14:11 02 Apr 19
Had our yearly check up of our AC & the technician was very curtious & professional. Pickerington Heating & Cooling has always been very professional with anything I have called them about. They give great service.
Greg Keller
Greg Keller
16:30 29 Mar 19
While a major expense it was time for a replacement HVAC system, and James was very informative and helped us choose the system (no hard sell!) that was right for us. And at a reasonable price. Highly recommend these folks. Six Star service from James!
Randy Hansen
Randy Hansen
12:38 28 Mar 19
I have used this company for a few years now on my home and our rental properties. Have not had any problems and have felt comfortable with there employees, James is a great service guy and honest too, as are the others. Needed a new A/C unit last year and after I checked around their price was cheaper than anywhere else and I was even told by one manager "I can't even come close to that price". The installers were also great and cleaned up after themselves.
John Lacey
John Lacey
21:29 27 Mar 19
professionalism informative on timeFriendly
Mike Rennekamp
Mike Rennekamp
19:04 26 Mar 19
5.0 rating. The service technicians were very friendly knowledgeable and fast.
Hari Kumar
Hari Kumar
21:56 23 Mar 19
I have had an issues on the heating furnace system. They were able squeeze in a technician on the same day for a cost of $69. Jake (technician) was great at figuring out the issue and was able to quickly suggest the best option for the house. I appreciate their service. I would love to have business with them in the future.
Walter Miller
Walter Miller
00:46 17 Mar 19
The technition was fast, knowledgeable and very friendly.
theechels
theechels
16:22 08 Mar 19
They were really helpful when our furnace blower motor went out and I explained we had a 6 month old baby while it was 20 degrees outside! They came out the same day to confirm what was wrong and replaced the part and fixed it the following day! Isaiah was so helpful and nice and Chris who did the repair was awesome as well! Great company! We will use them again in the future if needed!!
Jay Jones
Jay Jones
19:17 06 Mar 19
4.9 Great Service, quality work!
BobLinda Willison
BobLinda Willison
00:12 02 Mar 19
I would definitely recommend Pickerington Heating & Cooling. We spent hours with Nest trying to get our whole house thermostat to work properly with our furnace/heat pump. A service call by your technician solved the issues & the function is amazing. We also had a checkup this fall to make sure we wouldn't be dealing with heating issues this winter. I'm happy to say it's toasty warm & one more thing we won't worry about.
Kent Brumbaugh
Kent Brumbaugh
18:51 01 Mar 19
Thanks for traveling to Powell to rescue a co-worker. They are excited to get their new unit next week and they are super impressed with your recommendations and service
Allison Coe
Allison Coe
20:10 22 Feb 19
Isaiah arrived promptly and called before his arrival for my furnace checkup. He was friendly and very informative and explained everything he was looking over and all of the results. He didn't try to sell me anything I didn't need, but warned me of some things that will need replaced soon and his recommendation. He provided a very detailed description of everything. I couldn't be more pleased with the service I have received every time from Pickerington Heating & Cooling and will definitely use them again when I do need to replace our furnace. Thanks!
Shawn Corrill
Shawn Corrill
23:11 19 Feb 19
The service technician, described in full detail on everything that he did, all services, all wires he took readings from. Very helpful, knowledgeable and down right comfortable having the tech in our house. The tech look at the everything possible in the furnace that he worked on.I love Pickerington Heating and Cooling as these guys are honest, clean and truthful about what they service they offer. I would recommend them to anyone...from yours truly, a Real Customer. not paid!
Steve Maldonado
Steve Maldonado
22:48 15 Feb 19
excellent and polite service
Katherine Richardson
Katherine Richardson
00:38 15 Feb 19
Great customer service, timely response, reasonably priced for services rendered. Both technicians were great and knew what they were talking about. Mike was great to work with, and good on his word. Explained everything really well. We were able to get our furnace back up and running in less than 24 hrs. Will continue to give my service to this company!
Roger Mason
Roger Mason
16:16 11 Feb 19
Immediate feedback, appointment kept, service was professional too. Overall a well run business 👍
David Zaroka
David Zaroka
19:02 07 Feb 19
My new Carrier furnace works great installed yesterday! The crew was prompt, friendly and professional. They did a good job and put up with my dog during the install. I recommend Pickerington H & C highly.
Caylie Mullins
Caylie Mullins
18:02 06 Feb 19
Pickerington Heating and Cooling is the only place our family will go for our heating and cooling needs! Our furnace went out and needed to be replaced and of course it was one of the coldest nights ever and our kids were freezing and they came and replaced our furnace the next day! They didnt upcharge me like other compaines tried and worked with us to meet our needs. They evem come out after hours to help fix your problem. I highly reccomend this company for all your needs!
Steve K.
Steve K.
14:12 23 Jan 19
TOP NOTCH SERVICE. Installed whole house humidifier on our existing furnace. Techs arrived on time and were professional & friendly. Installation was...
Douglas Ledden
Douglas Ledden
16:53 22 Jan 19
There customer service has been very good plus their service team has been very knowledgeable and best of all, they show up when they say they will.
Steve Bosh
Steve Bosh
14:55 21 Jan 19
We have now replaced both our furnace and air conditioner with Pickerington Heating and Cooling. The first experience was replacing the furnace and that went so smoothly and efficiently that we were completely amazed. A real surprise to us was the impressive reduction to our electric usage and bills after the furnace was replaced. We are anticipating a similar change now that the air conditioner has been replaced. The staff have been very courteous and knowledgeable and frankly very efficient. I look forward to having them care for our new system for a long time.Update: We have enjoyed our furnace for more than a year now and have had no problems. Pick. Heating just did an annual checkup that was very thorough but was quick. I tend to look over their shoulders since I am familiar with what they are doing but my presence never bothers them and they enjoy talking about their work and about their employer. They say good things about Pickerington Heating and that says a lot about the company. We are so pleased with the choice we made to go with Pickerington Heating and Cooling.
Patrick J Clark
Patrick J Clark
23:26 17 Jan 19
They were prompt, friendly, honest, knowledgeable and reasonably priced.
Ung Ho Yi
Ung Ho Yi
19:27 14 Jan 19
This is second time I used their services. Both times they were very fast and gave me cost efficient options. Carl and Matt are excellent. On first call I almost replaced my AC fan with another company, until Matt notified me that it's just a bad Capacitor. On second call, Carl correctly identified the problem and help find warranty on the furnace part and and made big difference in cost. He did all this with in 24hrs(Sunday afternoon to Monday afternoon).
Victoria Krogg
Victoria Krogg
01:18 09 Jan 19
The gentleman who came to fix my condo’s furnace this evening did an excellent job. He called me in advance, gave me an ETA, and was on time. He was very friendly and professional — answering all of my HVAC questions and making recommendations.Most importantly— he fixed my furnace so I now have HEAT! (It is January after all!)I highy recommend this company.
Dwight David Porter
Dwight David Porter
01:15 06 Jan 19
Very professional and fast from initial call to completed service from the tech. I had a new thermostat installed and very happy with this company!
Patti Jorgensen
Patti Jorgensen
12:36 30 Dec 18
very quick and efficient . explained problem so I understood what they needed to do. they ordered the part and had it installed the next day. I will use them again if needed.
Excellent service! Polite and knowledgeable technicians. Very happy with value and quality.
Julie Hartman
Julie Hartman
21:23 12 Dec 18
We have been using Pickerington for our heating and air conditioning needs for several years. They really know what they are doing. Their tech guys always are very knowledgeable and provide great service.
Justin Wren
Justin Wren
16:34 04 Dec 18
Great customer service. Called Monday afternoon and was able to get my furnace checked out Tuesday morning. Recommend!
Robert Bolander
Robert Bolander
07:33 04 Dec 18
Scott was prompt and courteous,. He called ahead as promised, then reviewed the work he'd performed and its results. I couldn't ask for more!
Daniel Pillitteri
Daniel Pillitteri
17:40 03 Dec 18
Quick service at a reasonable price
Sandra Trzcinski
Sandra Trzcinski
17:22 01 Dec 18
Quick response, timing excellent, Mike was very courteous & efficient in repairing our furnace. Thank you!
Wayne Buck
Wayne Buck
22:00 30 Nov 18
Thanks for going above and beyond to insure a satisfied customer. From the call to service. Mike was a caring employee who did a great job.
We have been dealing with them for over 20 years and always arrive on time and the techs explain everything to you. We had Isaiah today and he was very nice and explained everything to me. Hang onto to him!
Monica Calabrese
Monica Calabrese
19:53 28 Nov 18
Excellent service! Polite and knowledgeable technicians. Very happy with value and quality.
Tracy Dewell Welch
Tracy Dewell Welch
15:04 20 Nov 18
Great Service, friendly staff, and reasonably priced!!!
Jeremy Colvin
Jeremy Colvin
16:59 16 Nov 18
Service technician was very prompt, helpful, and HONEST. We diagnosed the problems quickly and he handled them professionally. I was also very impressed by their prompt service and reasonable pricing. I called late on day 1, and they gave me the option of having someone come out that evening with a bit of an extra surcharge, or saving $60 by having them come out the next day. I opted to save the $ and schedule a visit the next morning. Service tech was promptly on time and called before he came to let me know he was on his way. All around, a great experience, This company has earned a permanent spot on my fridge for who to call with HVAC issues. Good work! Thank you!
Matt C.
Matt C.
11:49 08 Nov 18
The tech guy just left my house. It was bad batteries in the thermostat. How embarrassing!! Charged me $49.00 for the service call, which I think is more...
Edward Kent
Edward Kent
17:49 30 Oct 18
The service reps are great.Had a mix-up with the scheduled time this time but usually solid.
Peggy DuBoe
Peggy DuBoe
22:25 25 Oct 18
Great Service from the lady on the phone to the technicians. Friendly and knowledgeable.
Susan Hunter
Susan Hunter
18:45 22 Oct 18
I had some concerns regarding a part that might be going bad on my furnace. I spoke with Josh, the technician regarding my concerns. I could tell he was listening and he showed me the part after he had cleaned it while working on the furnace. He showed me a couple of other things he was doing, which I really appreciated because it gave me such peace of mind. I feel if I do need to have a service call this winter it won't be because it wasn't thoroughly cleaned and diagnosed. I mean, things do break sometimes and you can't prevent everything. Very professional crew, always call when they are about 30 minutes out, do a thorough job. I have had them out for a service call and also my spring and winter check. I would highly recommend Pickerington Heating & Cooling, and in fact I have done just that to my friends.
Denise Shea
Denise Shea
17:58 22 Oct 18
honest and friendly employees, from the lady's on the phone when calling in to the technicians that have entered my home. you made what could be a nerve racking experience such a pleasant transaction. I'll be working with your company for years to come. thanks for doing what you do! 😊
Kay Chave
Kay Chave
17:00 17 Oct 18
They come within the time frame requested, offer reminders for next visit, are efficient and friendly.
Noah Beeli
Noah Beeli
13:16 09 Oct 18
Great service, commitment to customer's satisfaction, and makes the effort to be attentive to detail!
James Elmer Stump
James Elmer Stump
19:41 02 Oct 18
THEY ARE VERY WELL TRAINED AND THEY ARE ON TIME WHEN PROMISED,A GREAT COMPANY AND I HIGHLY RECOMMEND THEM TO EVERYONE.
Sharon Bloom
Sharon Bloom
17:31 01 Oct 18
Cory came out this morning with Josh who is in training. Both are very professional and knowledgeable of heating and cooling. My furnace was gone over with a fine tooth comb and is in good shape. I was also having a problem with my thermostat and Cory fixed that in a jiffy. I will continue to use Pickerington Heating and Cooling and refer my friends to them. I will have Cory check the air conditioner in the spring !
Todd Klembus
Todd Klembus
17:05 08 Sep 18
Friendly, quick service. Always feel comfortable when working with the techs, no pressure at all. They should always be your first call.
Hillary Thompson
Hillary Thompson
21:05 04 Sep 18
We just used Pickerington Heating & Cooling and it was a great experience from the start. I called another company who told me they could not be out until Friday. I found a sticker on our furnace from when the previous owners must have used them so I decided to give Pickerington Heating & Cooling a call. When I called, the receptionist told me that she could schedule me for tomorrow morning. She heard my daughter crying in the background and proceeded to tell me that when there are young children in the home they treat it as an emergency and that she would squeeze me in tonight! I was off the phone with her for no more than 15 minutes and got a phone call from the worker saying he was already on his way. He was quick to find the problem and so friendly. Mike was the person who helped. I could not say enough nice things about this company. We will definitely be using them in the future!
Faith Houck
Faith Houck
18:09 04 Sep 18
I would recommend this company to everyone. One of the best companies I have ever worked with. My air conditioner was not working and I had out of town company and children with health issues and this company made me a priority and I had never done business with them before.Very friendly, honest, and trustworthy. They have me as a customer for life.
Kate Anderson
Kate Anderson
01:28 31 Aug 18
These guys are amazing! From start to finish the experience was amazing. From sales to installation. My house feels like a brand new comfortable home and I had no idea how truly bad it was until now. Will always use these guys for all my hvac needs. 5 stars!
Andrew Bowman
Andrew Bowman
08:41 25 Aug 18
Fast reliable timely service. Went above and beyond to correct my problem. Worked well with my wife when I was not available to meet with them. Definitely made a repeat customer out of me and I’ll absolutely refer others to them.
Mike McMasters
Mike McMasters
13:33 13 Aug 18
Just had our AC unit that had issues this past weekend (Stopped blowing cold air) promptly diagnosed and fixed by the very professional/Courteous Tech Chris. Can’t say enough about how great he was! We will definitely be using this company for all of our future heating and cooling needs
Stacey Finck
Stacey Finck
11:54 08 Aug 18
My air conditioner quit working I called at 6 pm that day and they were able to come out next day and fix within an hour. My technician was friendly, timely, and transparent about costs. I would definitely recommend their services.
Toby Bryant
Toby Bryant
22:12 27 Jul 18
AC quit blowing air out of the vents and Isaiah was out the same day to diagnose the problem. He explained the problem in layman’s terms and gave us several options. There was absolutely no high pressure selling involved. Just had the AC unit and Furnace replaced today. Eric and Eric were courteous, professional, very dog friendly, and meticulous. When they left our home you could not even tell they had been there, other than the shiny new units they left behind! If you need HVAC work done just call Pickerington Heating and Cooling. Highly recommend!!!
Rex Droese
Rex Droese
20:57 23 Jul 18
Quick, courteous, professional. Loved the cash discount! Would recommend to ANYONE!
Brian Boster
Brian Boster
17:00 30 Jun 18
Great service! Friendly and well priced.
Lauren Rausch
Lauren Rausch
16:27 15 Jun 18
Our tech was Isaiah and he was so accommodating, helpful, and friendly. Pick Heat is very reasonably priced too- we were very happy and will use them again if needed!
Brandy Cogar
Brandy Cogar
23:44 04 Jun 18
Called today and spoke with Candy. Not not was she very helpful but personable too. She turned my frown upside down. Great customer service on her part.
Barbara Rieser
Barbara Rieser
02:18 31 May 18
Got our new AC installed today. The crew ( led by Brad ) was fast and efficient. Thanks for a job well done!
Preston Smith
Preston Smith
19:15 30 Apr 18
I just had an AC installed buy Pickerington Heating and Cooling and it was the best service that I've had in a long time from any business in Franklin County candy in finance helped out tremendously she did all the leg work for me the office staff there is outstanding the installers were Corey Brad Kyle and they were excellent they did the best job that anybody could ask for they were nice pleasant and easy to work with they did an excellent job and if I could give them 10 Stars I would or 20 Stars Pickerington Heating and Cooling is the best Heating and Cooling place in Franklin County in my opinion so thank you for the job of installing my AC unit I'm very happy with this business they're excellent
Christopher Burris
Christopher Burris
01:28 23 Mar 18
Sandy Gearhart Donalds
Sandy Gearhart Donalds
20:59 15 Mar 18
Our furnace stopped working and PH&C came out immediately. We knew it was time for a new furnace/air system and they were great to work with- explaining everything in detail, installed the next morning, gave us appropriate discounts, very professional, and we had heat!! Thank you for your expedited service!!
Brian Murtha
Brian Murtha
01:32 24 Feb 18
Lue Terry
Lue Terry
16:20 07 Feb 18
Chris provided us excellent service during our first service with you. He was very professional and courteous. We definitely will continue to use your service in the future as long as you continue to provide the service Chris did at our home.
Michael McNutt
Michael McNutt
16:38 30 Jan 18
I scheduled a mid season service checkout for our furnace that had just turned 1 yr old. Mike came out and was very friendly and helpful. He was able to locate a small gas leak that I had been smelling since the furnace was installed. He also cleaned out some pcv shavings that was starting to clog up the condensate trap from the initial install. I would highly recommend getting your furnace checked out by Pickerington Heating & Cooling.
Raymel Bowden
Raymel Bowden
20:05 29 Jan 18
Furnace went out early morning first thing at 7:30am called warranty to put in work order. 12:00 still had not heard from them so called Pickerington Heating and Cooling appointment was made ASAP. Mike showed up within the hour had fixed and cleaned up and was ready to walk out the door problem solved. Excellent customer service and extraordinary response time.
Patricia Ferguson
Patricia Ferguson
22:33 25 Jan 18
First of all, I am grateful for the mid season discount for the furnance check. I am retired, such a relief to get that discount. This is the 2nd time I've used Pickerington Heating & Cooling...What an all around pleasure to have. With others I felt lots of tension, pressure to fix things not needed. Jake suggested that I replace the capacitor due to the lower reading but I wasn't pushed to do that now. No tension, pressure from the first visit and none now. Today's visit from Jake was great, he was patient and answered all questions without hesitation, which I do appreciate. He called before arriving and was on time. Such a pleasure to find a great crew of guys! Thank You Pickerington Heating & Cooling...you guys are a keeper! I will definitely call again and keep on referring to others.
Anjelo Pina
Anjelo Pina
14:22 22 Jan 18
Carl was very friendly and professional. Very thankful he was able to make it out quickly in the evening on one of the coldest nights this year to have our furnace up and running again. He was very informative and was kind enough to speak to our home warranty agency on the phone to assist in our claim. Thanks, Carl!
Qin  Rongjun
Qin Rongjun
23:27 27 Dec 17
We got a blower failure on the Christmas Eve. We wait until the first day after the Christmas and called. They were very efficient and understandable, they send out their technician on the same day we call them. They did the diagnosis and have a blower motor on their truck to help us get the heat on the same day. They were doing the replacement in the mid-way and we decided to wait until the second day since we want to have exactly the same model of the motor as the original. They did a good job in contacting the furnace dealer and was able to determine the right motor, got it from the supplier and installed for us on the second day. The technician on the second day is different but both of their technicians were super helpful and friendly. As a new homeowner, we asked many questions and they are very patient in answer us. Their price is fairly reasonable and I guess this is based on the model of the furnace they are fixing, they give good discounts if you are a new customer.
Joseph Lockhart
Joseph Lockhart
20:25 20 Dec 17
Customer service rep Anna is very friendly and upbeat. Its nice to receive reminder calls and courtesy calls from companies I've worked with in the past! Pickerington Heating and Cooling has great employees and a great customer service dept. Anna called me this afternoon to remind me it was time for my yearly maintenance for my furnace, and also told me this service would be at no charge to me since they installed my AC unit over the summer. Thanks Pickerington Heating and Cooling.And thanks Anna for the friendly reminder! Wishing you all a very MERRY CHRISTMAS
Rachael Pallay
Rachael Pallay
16:53 15 Dec 17
Matt just left my house and is awesome. Thank you for such a professional. I will always recommend your company and Matt.
Deb Parker
Deb Parker
14:50 08 Dec 17
purchased a service agreement last summer when I needed someone to look at my AC. Wow! Pickerington Heating and cooling stayed with me until I scheduled the appointment. Mike was the technician for both the summer repair and the furnace check-up. He is just wonderful! Very thorough, knowledgeable, personable!!!! could not be more pleased.
Elizabeth Dawson
Elizabeth Dawson
22:24 07 Dec 17
James called ahead and arrived at the time he said he would be here. He did an excellent job of explaining everything to me. He worked quickly and efficiently. Before leaving, he made sure that I knew how to work the new thermostat and answered any questions I had. His explanation, along with the 90 day warranty gave me peace of mind that I no longer have to worry about my furnace working properly. I would definitely recommend this company and technician. Thank you!!
Derek Lobedan
Derek Lobedan
23:14 28 Nov 17
I tried calling a couple of other companies and got voicemails before successfully Pickerington Heating and Air picked up (at a little before 7 am when I needed them most) and was able to give me a same day appointment and same day repair. Very friendly, explained everything, would definitely recommend. Noah Beeli was my technician and he was very friendly and knowledgeable, a really nice guy and got it done in a couple of minutes. I would recommend to anyone. They are highly recommended on Angie's List as well.
David Ellsworth
David Ellsworth
14:12 28 Nov 17
I highly recommend Pickerington Heating and Cooling. I had a maintenance check in October and needed a service call in November for a furnace component that had failed over time. I wasn't charged for the follow-up diagnostic, and the technician that came out was incredibly courteous and helpful. Matt quickly diagnosed the problem, walked me through each step of the process, and provided me a with a range of options. He did an excellent job, and will be a repeat customer because of him.
Catherine Langel Grey
Catherine Langel Grey
11:15 22 Nov 17
Katie Richmond
Katie Richmond
04:51 10 Nov 17
Fantastic, quick & hassle free service accompanied by a phenomenal price! Highly recommend!
Valerie Scanlon
Valerie Scanlon
17:43 06 Oct 17
I called for the $59 heating check-up special, and expected a hard sell for more services. Pleasantly surprised! Michael was very pleasant, timely and did more than I expected for such a low price! When he came in to tell me the 'news' I was ready for the hard sell for a new system. He reminded me how old our furnace is (we know LOL) and said a small part would help it last a bit longer. Even after I asked about new systems, efficiency and possible savings with a new system, he didn't press to go that route. He patiently answered all of my questions and explained the value of new systems and how they would pay for themselves over time. He understood our situation and desire to make it last as long as possible. When it fails, you can be sure Pickerington H & C will be our first call and we'll ask for Mike Brown!
Shelby Bowers
Shelby Bowers
22:34 20 Sep 17
Called the company this afternoon, as our AC just broke a day ago and they were able to get Mike out in just a few hours. He literally saved the day! He was incredibly professional, helpful, helped us understand the problems, never felt like he was trying to be a salesman and was just genuinely a super nice guy!! Highly highly highly recommend Pickerington Heating and Cooling, and especially Mike!!!
Gregory Householder
Gregory Householder
16:34 19 Sep 17
Pickerington Heating and Cooling did a great job. I woke up in the morning to find out my AC wasn't kicking on. I checked the normal stuff and that did nothing so I called these guys. My wife is on Oxygen so it was critical that I got it fixed quickly. They were able to work with me and got my AC up and running within a couple hours. Thanks
Tammy Shaffery
Tammy Shaffery
16:07 18 Sep 17
Amazing service all year round! Very professional and friendly! I would highly recommend this company to all of my friends and family!
Our central AC went out, due last weeks storms. We called Pickerington Hearing & Cooling, Monday morning. Technician arrived that day. It was determined our AC and furnace needed replaced. They also provided a portable AC unit, to cool our bedroom upstairs. Today, our AC and furnace was replaced.The installers were AWESOME, today! Both worked very hard and did a great job!We highly recommend Pickerington Heating & Cooling for repairs and replacement. Thank you, Pickerington Heating & Cooling!
James Landon
James Landon
10:55 20 Jul 17
I have had the pleasure of working for this company for a few years now ! I love the family atmosphere and the willingness to meet the needs of our customers with the best possible provided services. An hands down honest company and proud to be a part of it !!!!
mick newman
mick newman
11:00 06 Jul 17
My AC went out on Friday night and Pickerington H&C had a sales tech at my house Saturday morning. He provided a proposal on site and entered order and confirmed installation date for following week. They provided a temporary cooling unit at no cost until the new unit was operating. Later I talked with Kip the owner about energy upgrades and he was extremely helpful. Upgrade price for 95%/SEER 16 was very attractive and did not delay installation. Crew completed work in 6 hours-high quality work. I can not say enough about the entire team at Pickerington H&C. I highly recommend them.
Melissa Mohler
Melissa Mohler
15:10 05 Jul 17
I could not be happier with my experience with Pickerington Heating and Cooling. My AC went out on a really hot day. I called and they were able to get me in very quickly. They were professional and friendly and went had my house cooling down in no time! I was so impressed with the quality of work and the price was more than reasonable. If you need some HVAC work, I highly recommend!
Mo Evans
Mo Evans
11:43 22 Jun 17
We have been using Pickerington Heating and Cooling for several years. They are always on time, polite, clean and fair. This week our air went out. Turns out it was just a loose wire in our thermostat. They only charged us for the visit...no labor. Love this company
Basement Remedy
Basement Remedy
15:30 16 Jun 17
Noah came out this morning and serviced our AC unit. He was so professional and kind and had me laughing at my self for not understanding what "Grossly Overcharged" meant. :} It is not what I thought as it is an AC term. I will for sure ALWAYS use and recommend this company. They diagnosed the problem and fixed it quickly, with a minimal charge. We felt extremely blessed by their kindness to us. Please USE this company you will be so glad you did. Thank you Pickerington Heating and Cooling for your professionalism and wit and kindness to us.Todd and Marsha Zanow
Joe Fairchild
Joe Fairchild
19:09 13 Jun 17
Pickerington Heating and Cooling took great care of us both last winter and this summer, and they did so with amazing customer service. Last winter our furnace was on its last leg. They looked at it the morning I called, and we had a new furnace that evening. To go with this, our air conditioning unit gave out as soon as the first heat wave of the summer hit. When I called, we had someone there that morning and a new unit shortly after. The prices of both were extremely competitive, and actually better than most places I had researched over the past couple years, since I knew the day when they would need replaced was not far away. In short, I highly recommend Pickerington Heating and Cooling. We have been extremely satisfied every step of the way.
Heather Ewald
Heather Ewald
19:42 09 Jun 17
Great, friendly, professional service, awesome staff, reasonable prices, and they fixed us up the same day we called! I highly recommend Pickerington Heating & Cooling!!
Tonya Gill
Tonya Gill
16:41 04 Jun 17
Associate Mike Brown came out and was very professional, knowledgeable, and respectful. Told us exactly what they would be doing. We would highly recommend to all.
Brandi Tuttle
Brandi Tuttle
14:25 02 Jun 17
I've had three absolutely wonderful experiences with this company. Great people, great work. I would highly recommend to anyone!
Danny degnan
Danny degnan
13:40 02 Jun 17
I had the pleasure of working Mike Brown at Pickerington Heating and Cooling. This company and Mike treated me like gold. The service I received was outstanding - knowledgeable, accommodating, and more importantly, priced below the competition. If you're in need of any HVAC services, this is the place to go!
Alex Hoshor
Alex Hoshor
23:12 21 May 17
Everyone is great and easy to work with from the front office staff up to the owner Kip. They were the best price of all the estimates we got for a new complete system, scheduled the installation within the week, and finished the install in about 5 hours. Overall great experience with this company.
Mandi Edwards
Mandi Edwards
16:51 20 May 17
Excellent service and friendly people. I was offered a coupon almost immediately over the phone and they were able to come out the next day. The guy was super nice and worked quickly, and he was also upfront about costs (which I thought were very reasonable) so that I wouldn't be blindsided. I'll definitely call them again if I ever have another problem.
Juaniqua Tiippens
Juaniqua Tiippens
02:37 14 Apr 17
Mike Ryan
Mike Ryan
15:15 23 Mar 17
I have used them for 30 years always do good work I would recommend them
Don Shaffer
Don Shaffer
19:56 10 Feb 17
Very pleased with the overall experience. Our service tech went above and beyond! Thank you for the great service.
Darlene Gillenwater
Darlene Gillenwater
12:16 22 Jan 17
I would like to extend a heart-felt THANK YOU for Pickering Heating and Cooling's excellent service. We have been a customer of theirs from the time the company replaced the heat-pump, after we had purchased our home, fifteen years ago. From the day we purchased the heat-pump up to and through our last service call we have had the best experiences with the company which begins with Joyce (if I remember correctly), with the owner and with the service technicians. Everyone has been friendly - and the techs have always serviced our needs the first time around (only exception is if/when a part needs to be ordered). Again, we want to extend our thanks to all who are employed by Pickerington Heating and Cooling. DAGillenwater
Reza Emami Khoyi
Reza Emami Khoyi
18:29 31 Dec 16
Very nice and professional. On time. One issue:He told us that the filter in the humidifier unit was old and needed to be changed. But when we told him that we had just purchased the unit this past spring from you guys, he changed his mind and said that the filter looked just fine.
Rick Ebright
Rick Ebright
19:21 17 Dec 16
Our Experience with Pickerington Air has been wonderfully refreshing !! We are the Vineyard Christian Church and the last company we used seemed to be overcharging us and their labor was $200 per hour. Pickerington Air has been very honest and Noah Beely the technician has really bent over backwards to accommodate us with very honest assessments and fair prices and He Does Great Work !!! the thing we value Most about Pickerington air and Noah Beely is their Honesty !!! Its Very Comforting to find a Company that we can trust to give fair and honest service and to not overcharge us !!!We trust this company and recommend them whole heartedly !!!
Wonderful Service and follow up. Highly recommend Pickerington -Eastland Heating and Cooling
Sue Henry
Sue Henry
21:11 10 Dec 16
Best company in the state! Have serviced my furnace and air conditioner several years, the best there is!
Lauren Rausch
Lauren Rausch
04:08 09 Dec 16
Pickerington Heating & Cooling was able to come out within a few hours to fix a broken AC on a hot day while other companies told me they couldn't come until the next day. The service guy was friendly and quick to fix the AC and explained what had happened. They were very reasonably priced and I was very happy with their service.
Pickerington Heating & Cooling did a fantastic job on our furnace cleaning, tune-up and safety check. Their prices were reasonable and competitive. Their service tech was prompt, professional and thorough. He took the time to explain the work he did and where our furnace efficiency numbers placed before and after service. We've noticed a huge improvement in our furnace's performance. It no longer runs as long as it used to, the house warms up more quickly AND we know it's no longer a safety concern. It's definitely something we're adding to our yearly maintenance list. We know we'll need a new furnace and a/c within the next two years and we'll strongly consider using Pickerington Heating & Cooling for that work. Scheduling is easy and their office staff are pleasant and responsive. Call them today!
Jill Patrick Smith
Jill Patrick Smith
00:59 08 Dec 16
The technicians that come out are always friendly, respectful and perform good work.
D Rupert
D Rupert
19:04 07 Dec 16
A very good company to do business with. Good communication. Arrived on time and called before arrival. Very happy with all service provided. Reasonable prices.
The service is excellent from the office to the service men. The workers are always on time, courteous, and answer any questions I have. I highly recommend Pickerington Heating and Cooling to anyone who needs service for their furnace or air conditioning units.
Jeffery Stout
Jeffery Stout
13:02 07 Dec 16
These folks have been great. Our AC went out in the hot summer and they came out and gave us a very good estimate and installed it the very next day. The system is so very quiet and keeps our house so much cooler than before. Their technicians were always right on time and very clean and respectful of my house. We have since had them service the whole HVAC system and again they have been outstanding.
Diana Looney
Diana Looney
15:17 03 Dec 16
Great personalized service. They treat me like a very valued customer. I have had 3 installs over the last 2 years and all work has been quality aa well as the units. I highly recommend to you!
Mike Sanders
Mike Sanders
12:30 01 Dec 16
Great Value and customer service compared to the competition. The Technician was on time, he was courteous, efficient, and friendly. Explain in layman terms about the difference in Heat Pump and AC system. His recommendation on what option of service; and professionalism made me feel comfortable and trust in his expertise. I encourage all Pickerington residents to shop local, Thank you.
Steve Forquer
Steve Forquer
14:13 30 Nov 16
From first estimate to final installation, process was professional, economic, and prompt. I received quote within few hours of initial inspection from Kip. I was impressed with the 10 year warranty, the AEP discount, service plan options, and entire staff at PH&C. Looking forward to saving money on my monthly electric bill with my new energy efficient unit.
Kent Brumbaugh
Kent Brumbaugh
01:12 08 Sep 16
We have been a customer for about 20 years, today they installed a new air conditioner with a great product with a competitive price and great service. We also now have 3 generations that use their products services
Al Wise
Al Wise
01:53 02 Sep 16
Tom and Kip are very professional and courteous. They worked with my wife and I to get our air running again after my old system conked out. I have absolutely nothing bad to say about my entire experience with Pickerington Heating and Cooling. They are the Acme of customer service.
I have used Pickerington heating and cooling for years and I've been extremely happy with the service that I've gotten from them. My daughter now use them. My parents just moved and they have been amazing in every way. I couldn't ask for a better company.
Judi Rhoades
Judi Rhoades
18:41 20 Jul 16
I just want to say that from the first call, I could not have been happier with any company. From Brett, who gave me my quotes, to Abby in scheduling my appointment and helping with financing, to Noah, who came out to measure, to the two guys (whom I cannot for the life of me recall their names) who did the install, we're above and beyond any service I have ever received as a home owner. The install guy even vaccumed out the area where our old furnace had set for the past 20 or so years, before installing the new system. Kuddos to the entire company. Not many places do business like this anymore. Highest recommendation possible. I'd give them 15 stars if I could.
Jan Kovall Toungett
Jan Kovall Toungett
17:43 27 May 16
Amy Trelease
Amy Trelease
17:52 05 May 16
Thanks for the fast and friendly service today! Will be using you for any future issues. :)
Matt McTeague
Matt McTeague
18:44 24 Feb 16
Great experience! Excellent response time and better service and cost. I wouldn't go anywhere else for my heating and cooling needs.
Dave Hartley
Dave Hartley
16:23 24 Feb 16
You guys always come through with fast service in a time of need. We were able to work out a great deal on a new high effeciency furnace and it was installed within 1 day. Thanks for your excellent service throughout the years.
Susie Thomas
Susie Thomas
12:20 22 Feb 16
We have used Pickerington Heating and Cooling since 2005 when we moved to Pickerington. We have used them for repairs and annual inspections and have always been very happy with their service - from scheduling the appointments, to technicians arriving, to the work being completed. Several years ago they replaced our furnace and air conditioner. The sales person was very helpful - not pushy - and the installation went without a hitch. We continue to use the company for annual inspections and will use them for repairs if needed. Technicians have always been very respectful of our property, important to us since we have dogs, and their prices are competitive and reasonable. Pickerington Heating and Cooling is our HVAC company and we would highly recommend them!
Jennifer Sander
Jennifer Sander
12:24 21 Feb 16
Pickerington Hearing & Chilling has been coming out to my house got about a year and a half now. They arrive between the hours they say they will. They call ahead before they arrive to let me know that they are on their way. Both techs that I have dealt with are very nice and polite. One actually called and asked if he could come early because of a cancellation in our area so instead of waiting for later in the day to come out he could come now. They explain everything to me and down to my level in the sense that I'm not a heating and cooling tech so I typically wouldn't know what they are talking about. Overall good service!!
Kat Breunig
Kat Breunig
07:46 21 Feb 16
We had a new furnace and air conditioner installed last Spring by Pickerington Heating & Cooling. The installers were very nice, clean and did a good job and I felt safe with them in our home. We are very happy with our new furnace and air conditioner and would and do recommend Pickerington Heating & Cooling.
Jo Probasco-Richie
Jo Probasco-Richie
14:09 20 Feb 16
They are wonderful people to work with!! They were a blessing in my life at a time when I needed it the most. If you are going to deal with anyone, it should definitely be them!! They will make it happen when you think there's no way!! Thank you Pickerington Heating & Cooling. :-)
Dan Batdorff
Dan Batdorff
16:05 18 Feb 16
Friendly knowledgable servicemen who are always on time.
Deb Quinn
Deb Quinn
13:01 18 Feb 16
The staff is polite, professional and have always gone above and beyond when I have contacted them. I will continue to recommend them to my friends and family. Thank you Pickerinton heating and cooling
Myrtle Boggs
Myrtle Boggs
23:08 17 Feb 16
We have dealt with Pickerington Heating and Cooling for many years First with Howard and now with the family. Always satisfied with their work/
Mike O'Callaghan
Mike O'Callaghan
16:29 17 Feb 16
We had annual furnace maintenance done. The worker was on time, courteous, and all work was completed. Cost was less expensive than a couple other businesses. Will use this company again.
I have used Pickerington Heating and Cooling to replace my air conditioner two summers ago. Very pleased with the entire purchase process from pricing to installation and support. I renewed my maintenance with them. They are very professional and courteous and arrive on time for appointments. I highly recommend this company!
Jodi Hale-Carlson
Jodi Hale-Carlson
11:55 17 Feb 16
We replaced our furnace in December after finding out that it would be costly to repair. Pickerington Heating and Cooling did an awesome job from start to finish. The sales man was very helpful and knowledgeable, never pushy. The technician was thorough and informative. Everything cleaned up and neat in about 2 hours. Highly recommended!
Maureen McDonald
Maureen McDonald
22:14 16 Feb 16
Great service. Techs fixed the problem quickly and inexpensively.
Jeff Berg
Jeff Berg
00:04 01 Feb 16
Kelli Ann Norris
Kelli Ann Norris
16:59 21 Dec 15
We just used this awesome company for the 2nd time & they didn't disappoint! Thankful for a company that is trustworthy & does great work!
Brett Morris
Brett Morris
01:33 16 Aug 15
Jordan Bradford
Jordan Bradford
01:43 18 Jun 15
I normally do not post about service providers however I must give a shout out to Brett and his crew at Pickerington heating and cooling. Top-notch service and a local family owned business. They go above and beyond to satisfy and my standards are very high. Jordan Bradford
Stacey Barton
Stacey Barton
23:43 10 Jun 15
Quality work. Fast service. AC and Furnace installed in under 4 hours. My house is cool and comfortable. Arrived on time and respected our home. I highly recommend this company! Thanks for the great work!
Mandie Rudolph
Mandie Rudolph
16:47 07 May 15
Sue Hines
Sue Hines
16:19 19 Nov 14
What an awesome company to work with! Called them on Monday and found out our furnace had died and they had a new one installed and working on Tuesday for us! Never will use another company for heating and cooling needs again! They are the best!
Nanette Sorenson
Nanette Sorenson
18:04 02 Oct 14
Lucy Snyder
Lucy Snyder
23:49 31 Aug 14
This is a top notch company. Very honest and they respect your home. They are my #1 heating & cooling company to call.
Stephanie Wimbish
Stephanie Wimbish
21:08 18 Jun 14
They were here and had our air conditioning fixed faster than my pizza was delivered! Great work!
Durrette- Speaks
Durrette- Speaks
21:53 17 Jan 14
Have use them for years .. Alway great service .. Same day fix is a blessing.. Thanks
Blake Billups
Blake Billups
20:32 26 Dec 13
Jeannine Loper-Nutter
Jeannine Loper-Nutter
18:00 24 Aug 13
Thorough and honest workmanship.Same day service.
Sherm Stevens
Sherm Stevens
15:08 02 Aug 13
Always on time, always great service. Highly recommended.
Jane Weber Lewis
Jane Weber Lewis
14:49 27 Apr 13
Lisa Ryan Epperly
Lisa Ryan Epperly
13:08 13 Dec 12
Matthew M. Vacca
Matthew M. Vacca
03:25 26 Nov 12